16 Handles User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral33.3% of reviews
Negative experience50.0% of reviews

~ Based on 12 written reviews from the US App Store.

What users say

Is 16 Handles Safe?

16 Handles appears safe based on user ratings. AppsHunter Safety Score for 16 Handles is 93/100.

This assessment is based on 447 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
2.9% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 447 App Store ratings for 16 Handles.

Is 16 Handles Legit?

16 Handles appears legitimate, with a few gaps. AppsHunter Legitimacy Score for 16 Handles is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t sign in to account

Removed login for sign in with apple.

Pin reset not working

Error code when trying to reset password using pin. “Whoops… Cannot ready property ‘value’ of null”

Apple Wallet support badly needed

Please add the ability to put my rewards QR code into Apple Wallet. I shouldn’t have to open the app and click some buttons every time I want to show my card.

16 Handles -

app is glitchy - on main screen at ice cream flavors, app turns off completely

For example - I am typing this review and I cannot see the text at all. It must be white font on a white background Really guys?screen at ice cream flavors, app turns off completely

Okay app but a bit glitchy

The overall app is very easy to use and navigate. However, it’s quite glitchy and crashes occasionally.

Fast and efficient!

Love the app!

What about the ice cream?

Would be nice if you could select more than one flavor per cup. Maybe give 1/2 or 1/4 options (like 1/2 birthday cake, 1/4 salted caramel, 1/4 mint chip). Make the flavor(s) the first choice the customer makes, not if they want gourmet chocolates. All the other things you’re trying to sell makes the app overwhelming. Focus more on the ice cream, after all, the name is 16 handles. We’re here for your ice cream :)
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Mess

Loading new Ap is a disaster

Web site developer should be fired

Have you personally tried to load and open Ap

You had an easy to use Reward system

Now you have an annoyed customer who will try to find good frozen yogurt elsewhere because your prices are much too high with no rewards

Spent over $30.00 today; it won’t happen again

T.M.Bier
5163157000
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Not working

After I have logged in with my existing account, the ap asks for my phone number. Then after I put that in, it tells me that I am an existing customer and won’t accept my number. It’s responding as if I am trying to sign up as a new customer. Please fix

Won’t let you log in

Too many glitches at this point. Asks you to log in then enter phone number, then says you already have an account and you can only log out.

Great for rewards

16 Handles has yummy froyo, and it taste even better when it’s free.

Can only order one flavor

Would love to be able to combine more than one flavor. Would also like the option to not save card. Otherwise really user friendly!