WHY DO I HAVE TO EMAIL THE DEVELOPERS TO VERIFY MY ACCOUNT?
The app is frustrating to use. The verification process is unnecessarily tedious, I either have to reach out to the hospital or email the developers. It feels like I'm jumping through hoops just to access basic info.
On top of that, the UI is clunky and unintuitive. Navigating through the app is a chore, with poorly placed buttons and confusing menus. For something that's supposed to streamline medical records, it’s doing the opposite. This app desperately needs a more user-friendly design and a simplified verification process.