I cannot tell if Physician’s Regional Hospital in Naples, FL is using this. Their website has a link “patient portal” which brings me there, but it is basically (almost) empty. They use “Athena Health” app which has more info. in it. Either the data should be transferred/added/updated in this app to be complete & up to date, or the hospital in Naples, FL should remove/update the link. Why make healthcare more challenging to navigate for patients in general, and in Naples, FL which has a high >65 yrs old population?
Thanks for response from developer. Updating all patient data into the app from the hospital records would not violate HIPAA as there would not be any PHI included. This is not specific to any patient. It is for all patients of the hospital.
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. This portal is only for hospital visits, while Athena health is the portal for clinic visits. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.The app saying my email or password is wrong. But I can login through my email on the website from the email i got to login
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.This app did worked about 2-weeks ago as always it runs very slow but I was able to get my information, now the main page is there but when you click on any of the buttons “Nothing” happens you the developer must fix this now! People rely on this to get their medical records. I will be sending information to Apple fix or remove it. Sad day. 4/16/24 update still can’t get any info and the developer has not responded back yet. They need to fix this now!
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.Completely useless. Both desktop and app versions haven’t displayed any information for weeks. It is literally just a blank page being displayed on my phone! Going to delete app.
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.This app did worked about 2-weeks ago as always it runs very slow but I was able to get my information, now the main page is there but when you click on any of the buttons “Nothing” happens you the developer must fix this now! People rely on this to get their medical records. I will be sending information to Apple fix or remove it. Sad day.
Worst app I’ve ever used. Unable to get information. This is a poor reflection on Crestwood Hospital.
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.There is no way to update your medications which is vital, and there is no way to update your emergency contact on the app, or a way to send messages. I don’t find anything useful about this app.
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.I cannot tell if Physician’s Regional Hospital in Naples, FL is using this. Their website has a link “patient portal” which brings me there, but it is basically (almost) empty. They use “Athena Health” app which has more info. in it. Either the data should be transferred/added/updated in this app to be complete & up to date, or the hospital in Naples, FL should remove/update the link. Why make healthcare more challenging to navigate for patients in general, and in Naples, FL which has a high >65 yrs old population?
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. This portal is only for hospital visits, while Athena health is the portal for clinic visits. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.App is very outdated , doesn’t sync with my hospital , doesn’t connect to Apple Health correctly , could use a bunch of improvements
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.You touch see Documents blank,Bill Pay blank, Upcoming Appointments Blank!! Even online it’s blank smh
Developer Response
Please contact us at mhhcmobileapp@chs.net so we can help. We apologize for the inconvenience, but we can't discuss patient information in a public forum and we are unable to resolve your issue based on the information shared.
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