Love the gym, but not the app
Whenever I try to sign in, it tells me it’s incorrect but it works on the website. I’ve tried resetting it but never get an email
no email
every time i ask to resend the code i get no email any help with that
Sanitation Standards
Great gym, great feel, equipment and staffing.
Cleaning standards unacceptable. Floors are filthy with sweat stains. Mirrors are smudged and smeared. Carpets have debris throughout and often find paper towel wads or pieces on floor around equipment.
I’ve had debris from free weights fall on my face just from setting them on floor.
At 4-5am you would think it would be clean and ready to open.
Please add the check-in back to app - the most useful feature it had.
Thanks!
Cleaning standards unacceptable. Floors are filthy with sweat stains. Mirrors are smudged and smeared. Carpets have debris throughout and often find paper towel wads or pieces on floor around equipment.
I’ve had debris from free weights fall on my face just from setting them on floor.
At 4-5am you would think it would be clean and ready to open.
Please add the check-in back to app - the most useful feature it had.
Thanks!
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Thank you physiq
Your staff and are very personable and they show they care . They like what they do instead of some money and they make you feel comfortable no matter what stage your at . I love the classes
The app rocks!
Love the app! Fast, easy and helps me stay accountable! Couldn’t love it more.
Where is the check-in?
I liked the other app better, it was easier to navigate.
Bring back the check in feature please!
Please bring back the check in feature!!!!!!
Money hungry gym
This is probably the best gym in the Albany area purely for the equipment. With the being said, physiq is very money hungry. Charged for membership during pandemic while being closed. The evening now only includes one employee. Boasting a 32,000 sq ft facility, how do you expect that one person to clean and maintain this space? Service is lacking due to limited staffing. Staffing always is kind and professional, which leads this issue to be purely managerial. Releasing a new app to clear negative reviews will result in the same reviews, unless you take the time to correct the current issues.
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Flexible
Love the staff there and the equipment perfect for my workout 10/10
Just what I was looking for
This club and its staff are exactly what I want in a gym. Friendly, polite, but not overwhelming. Clean facilities are a huge plus. Highly rocommend.
