Authenticator App ° User Reviews

Reviews Summary

Top reviews

Misleading - how do I cancel!?

I was by mistake choosing this app in appstore and realized that when suddenly the only options were to try for free 3 months and then pay for using the app. I did not click on any of the options to pay and immediately closed down that window. But the app was installed on my computer so I immediately deleted it from the computer - but I can NOT find a way to cancel/delete it from the App store! Please help! How do I cancel it? I do not want to pay a cent for this.
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Changed phones and lost all authentication codes

I switched phones, logged into the app. And none of my accounts were there. Just blank. A very big inconvenience.

Response from developer

Hello! Thank you for your feedback. We always recommend that users regularly back up codes - this helps to avoid unpleasant situations, as in your case. Our Authenticator 7 application adheres to strict privacy standards, and we do not have access to your 2FA codes, so unfortunately we cannot restore them. We hope that backup will be a useful solution for you in the future and will ensure the safety of all data

Refund

I requested a refund the same day I mistakenly subscribed. I have yet to receive a refund

Response from developer

Hello! Thank you for your feedback! To request a refund, please contact Apple Support at report.apple.com. They will be able to help with the return processing

Get Into The Spirit!

I’m so happy to see one enjoying this 🆕 support! We’re grateful for all the positive feedback and encouragement!

Response from developer

Hello! Your positive feedback lit up our day! Thank you for your kind words and constant support. We promise to maintain high standards of quality and innovation of our products)

Not good

Can’t see code fully not letting me see it it would be 5 star if I could see the code

Response from developer

Hello! In our free version of the application, we offer the main functionality for getting acquainted with the convenience and capabilities of our product. If you have any difficulties, please write to us at help@team2swift.com, and we will try to help you as soon as possible

Mrs Lipi

Very difficult to understand the process . It should be more user friendly

Response from developer

Hello! We are very sorry that you have encountered difficulties in using our application. We strive to ensure that our product is as clear and convenient as possible for all users.If you have specific suggestions or would like to discuss how we could improve your use experience, please do not hesitate to contact us. We are always ready to help and grateful for any feedback!

This app is a subscription scam

Note the scammy degree symbol in the title.

This app had me fully convinced at some point in time that it was Microsoft Authenticator, which I now know is completely free. I’ve paid for at least 2 years of a $30 subscription which I didn’t need. The reputable Authenticator apps are free.

I consider myself extremely tech-aware and virtually scam-proof, but they got me on this one.

I’ve also felt safe in the Apple ecosystem, because of Apple’s many claims about privacy and safety. I won’t rest on that sense of safety any longer!
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Response from developer

Hello! If you are experiencing difficulties and would like to discuss the possibility of a refund, please write to our email at help@team2swift.com. We are ready to help you understand the situation and find a satisfactory solution

Absolute rubbish

Confusing and doesn’t work plus asks for monthly subscription with no option to bale out

Response from developer

Hello! In our free version of the application, we offer basic functionality to get acquainted with the convenience and capabilities of our product. If you encounter difficulties, please email us at help@team2swift.com and we will try to help you as soon as possible

RUBBISH

One of the most useless apps I have ever used.
Why did you bother with this pile of dung?
Terrible waste of time and I will be deleting this asap.
Do NOT install this massive waste of time. Nothing about this app is any good.

Response from developer

Hello! We strive for improvement and your opinion is extremely important to us. Please contact us at help@team2swift.com to discuss details and possible solutions

be careful

I cancelled this byzantine app within 24 hours by following their instructions to contact them. They responded over a week later AFTER I was already charged for a year. Do not download unless sure you want to keep it.

Response from developer

Hello! Our support works 24/7, and we always try to respond to such questions regarding cancellations and refunds as quickly as possible. Please write to us in detail at help@team2swift.com, indicating all the details of your problem. We will definitely help you understand your issue and do our best to solve it as soon as possible

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