Love my HHOLOVE CAT FEEDER
This feeder is fantastic and so is the customer service. Purchased the feeder almost a year ago. I had a few issues and they were resolved promptly by customer service via text. I love that you can view your fur baby when not at home and see the food bowl to see if they are eating, when my cat hears come and eat he runs. The app is very user friendly and if you have a problem you can contact customer service through the app. Would recommend this feeder!Developer Response
Dear Vmalatino, Thank you so much for your wonderful review and kind words! We're thrilled to hear that you've had a positive experience with the HHOLOVE CAT FEEDER and that our customer service was able to promptly address any issues you encountered.We greatly value your recommendation, which is not only an endorsement of our product but also a testament to the hard work of our team. Should you have any further questions or need additional assistance, please don't hesitate to reach out to our customer service team through the app. Once again, thank you for your support and recommendation. We look forward to continuing to provide you and your pet with outstanding service. Best regards,love HHOLOVE ! You will too!!
The app is super easy to use! I can login anytime to watch , talk and play with our Sphynx cats! I LOVE the laser pointer play functions ability to schedule playtime, perform random patterns and extended time. I also use the voice function quite often and it works perfectly. We love HHOLOVE car products! Thank you!Developer Response
Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the HHOLOVE app and features as much as we enjoyed creating them for you. Your love for the laser pointer play function and the ability to schedule playtime warms our hearts, knowing that it's bringing joy to both you and your Sphynx cats. It's wonderful to know that the voice function is also a hit and working perfectly for you. We're grateful for your support and kind words. They truly inspire us to continue innovating and improving our products to make pet care easier and more enjoyable for everyone. Thank you for choosing HHOLOVE car products! We're here to make your life with your furry friends even more delightful. Wishing you and your cats many more happy moments together!Creo
Just Bought one in Amazon and cant pair it to my network. I guess im part of the glitched batch you supposedly retired? This got to be a joke.Developer Response
We are truly sorry to hear about the difficulties you're experiencing with your recent purchase. We appreciate your patience and want to ensure that we resolve this issue for you as quickly as possible. Could you please reach out to our customer service team at service@hholove.com with your order number from Amazon, a video clip of the pairing process you're attempting, and the SN code located at the bottom of your device? This information will help us to identify the specific batch and provide you with the appropriate solution. We value your satisfaction and are committed to making this right. Your feedback is important to us, and we will do our best to address this matter promptly. Thank you for bringing this to our attention, and we look forward to assisting you further.