Leave a Review Fursure
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Was with Fursure since the beginning, loved the idea & even looked past a lot of quirks in the beginning. I’ve been with them idk 2/3 years now … I find out today after my deposit hit that my acct is closed. Apparently they’re banking partner changed and something had to be signed to move the account over. They apparently sent an email and looking back this whole transition was notified in one month but no mailings, no app notifications nothing that would actually be noticed. I travel for work & I dont stare at my email so this was CRAZY to me. Sincere closed their doors too and notified me by text, email and by app notification so I know it’s possible.
Due to this my deposit was rejected and now I have to wait days to get it to another bank. Went from the greatest app right to the worst in my eyes.Show lessDeveloper Response
Thank you for taking the time to share this feedback with our team. We are sorry to hear that you missed the 4 email communication attempts that we sent over the past month. Unfortunately these emails can end up in the spam folder on occasion. That being said, as our support team mentioned, we are able to assist with opening a new account. Please don't hesitate to reach back out to us via live chat in the app or via email at support@getfursure.com for further assistance.Great App
App is flawless and is very easy to use. Wow wow wow!Developer Response
Thank you so much for your kind words! We're glad that you are enjoying the Fursure App and consider it a privilege to serve you and your furry family. Please reach out to us any time at support@getfursure.com if you need anything at all.Love this company
I signed up for this card before they were even available. Once I got the card it had been easy to use. I love that you get points not just on pet products like coffee, groceries etc. the points add up. You redeem points for vet appointments. I have already received over 100 back. The app is user friendly and the customer service is by far the best I’ve had with a banking company. I think anyone who has pets should definitely use this card. They are always trying to make it better for their members. They are currently doing a beta for a wellness program that I am testing out. So far so good.Show lessDeveloper Response
Thank you so much for sharing this 5-star review of the Fursure App! We're so grateful for your continued loyalty and consider it a privilege to serve you and your furry family. If you need anything at all, please don't hesitate to contact us at support@getfursure.com or via live chat in the Fursure App. Have a wonderful day!