12 yr olds love it
Response from developer
We're happy to hear that your team is loving the app! Keep swinging!
Eats you battery
Response from developer
Hi! We're so glad to hear you are enjoying the app! We appreciate your feedback. If you open a ticket with our Customer Care team, we'd be happy to look into any issues you are facing with lag time!
Wish you make it ALSO for serious players
But any player above 11U or so may need a different interface or more metrics that are helpful for real development.
Otherwise as other reviewers pointed out, it is an expensive toy that doesn’t necessarily help baseball skills much.
Even with the currently available metrics, while doing a simple non-game swing mode, I wish we get to choose to display multiple metrics at once, without toggling through. Seems like a simple thing to change.
And please please have the easy spreadsheet or graph of the history of your metrics so it easier to keep track of the layers development. That must be easy to do.
I have a few months of subscription left and hoping to see some simple easy changes before we switch to another one.
Response from developer
Thank you for providing valuable feedback, we greatly appreciate it! While our goal is to help player's improve their swing and have fun doing it, we also want to make sure all players find a use from the app and the metrics we provide. We've noted your comments about different metric views for users in the open sessions mode. We also suggest checking out our WebApp at app.diamondkinetics.com. You can log into your account and see all of your historical stats and data!
DK is a toy
Response from developer
Hi! We appreciate your feedback! We have recently made the change from our old SwingTracker app to our new Diamond Kinetics app! Our goal with the Diamond Kinetics app is to help players get better while having fun doing it! This is why you will see more games, challenges and activities throughout the app that we are constantly updating and adding to. Our Customer Care team would be happy to help address any issues that you may be having while using the product out at the field! You can contact them at support@diamondkinetics.com
Very good technology
Response from developer
That is great to hear! We're so glad that you've enjoyed the apps and seen it help with your hitting!
Great Hitting App!
Response from developer
We're so glad to hear that you are enjoying the app and it's activities! Keep an eye out for more content drops!
Worth it!
Doesn’t work
Response from developer
Hi! We're so sorry to here this happened to you! If you reach out to our Customer Care team, they will work to make this right ASAP!
Marketing vs Development
Response from developer
We are so sorry for the issues that you've seen in the app and the frustration it's caused! We want to make sure your son can enjoy his birthday present! If you reach out to our Customer Care team, they'd be more than happy to help! You can reach them at support@diamondkinetics.com