Diamond Kinetics User Reviews

Diamond Kinetics

Diamond Kinetics, Inc.

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Wouldn’t open

The app would open for a second and then kick me out

Zmoney10$

7 months ago

I wish zero stars was a option

I saw this app on a coach rac video and thought it might be cool but the app wouldn’t even open

the GOATa

7 months ago

Terrible App!

I could barely get the app to work. Majority of the time it wouldn’t load so my son couldn’t even use the device we purchased!

bwiley1183

7 months ago

Response from developer

We apologize for the issues you were seeing and the frustration that it caused! We were made aware of an issue with the app loading but our Development Team was able to deploy a fix for this issue and the app is working as expected! If you need further assistance, please don't hesitate to reach out to our Customer Care team!

Horrible experience

The whole experience has been bad. Trying to connect and get setup during the holidays was bad, but I gave them the benefit of the doubt and thought it was just the holiday rush. But the issues with the app dropping connection in the middle of a workout persist. Now the app is so bad it won’t even load. Website promises chat, and then no response. Save yourself the frustration and money and don’t use this product and company.

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Real Name 0123l

8 months ago

Response from developer

We're so sorry to hear that your experience with our app and product was not up to par! We certainly want to get you up and swinging as soon as possible! Our Customer Care team would love to hear your feedback and help resolve any issues that you were seeing!

Bad

Glitches all over the place I would swing and it would not count it. I took 100 swings but it only counted 10

To many ad things

8 months ago

Response from developer

We are sorry for the errors you are seeing with the app! If you reach out to our support team, at support@diamondkinetics.com , they will be happy to help with any questions or concerns and make sure to get you up and swinging!

It was almost there

The app and the sensor had a great concept, but as I see it you could have made a section in the app where it displayed the stats of your swing every time and there was really no point for a sensor. If everything you do in the app is either a lesson or you don’t need a sensor for

vdhbdggshshsvshshdhd

8 months ago

Response from developer

Hi! We appreciate your feedback! The sensor allows us to provide a variety of games and activities for the user! We will be continuing to release more activities and challenges throughout the year, we hope to keep you swinging!

training device or cartoon game

the prev versionn of this app worked and looked like a training aide. Now I come back and see it's all been updated and looks like Disneyland! I guess if that's your target market then good on ya! Beyond the cartoon look, the nav isn't anywehre close to what it once was. For me, It's garbage. For kids pre-k to 6th grade I'm sure it would be fun!

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mpnshamrock

8 months ago

It did not let me turn it on

In is only showing the main screen and not letting me play

bobtheking 33579

8 months ago

Response from developer

Hi! We would love to help get you swinging and doing activities in our app! If you reach out to our Customer Care team at support@diamondkinetics.com we'd be more than happy to help get you going!

Fun till it doesn’t work

I was using it then one day I go on it and the app ain’t opening up

Ihitnukes

9 months ago

Response from developer

We appreciate your feedback! We've become aware of and resolve an issue with the app opening. We'd love for you to try swinging again and let us know how it goes!

Where is the original app

I purchased this for my first son as a training tool. Metrics are great. But you could see bat and hand path which to me as a coach was more important. Now I want to use it to help my 12u travel team. And the current app version looks like it’s geared towards kids and games. Not for coaches.

Mne1119

10 months ago

Response from developer

We appreciate the feedback provided and will pass it along to the rest of our team! We are working on including more data driven metrics within the app!