So hard to cancel a membership and will keep charging!!
So I had sent an email to cancel my membership and I continue to keep getting charges for four months after that—$15 monthly. I called my bank and I submitted a dispute and I wanted to get them blocked from charging again because I was done using the app. I thought that was over until my sister wanted to use the app for her education so then she used my dad‘s credit card on it and bought the one year subscription for $80 so since we’ve changed it to the one year annual of $80 which comes out to seven dollars a month—$7.99, why am I continuously still being charged on my debit card (not my dads who set up the $80 annual) the $15 month-to-month when I already contacted the app to cancel and charging the card that is continuously being charged—$15 monthly. This is so ridiculous to continuously keep happening after months with no resolution they make it so hard to cancel subscription there needs to be a button to do it on the app. Because it is borderline ILLEGAL to make it THAT hard to cancel or change cards to be charged. You are now charging me $15 AND $80 A YEAR!!!! I will be speaking to someone that I know that works in tech payments law if this keeps happening.
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Response from developer
Hello we are sorry you are having issues with payment in regards to TutorEva. We would like to help you out, can you please email us at support@tutoreva.com? Thank you
Me
I don’t hate it but I don’t like it either
Very good
Very good
Best app
Accurate, fast, and helps you understand. Very reliable and effective😊
🙂↕️
It’s okay
Macro Economics
This is a very good help for study and understanding of macroeconomics!!!
Review
Solve all types of questions and problems very fast!
Pure gold
It’s amazing, I suggest you try it
It’s a very good app if don’t understand a question
Love your app
Great
Amazing
