Delay in deposits/withdrawal
Withdrawals: it took me ages to revive my fund into my bank account you don’t have local bank transfer option you have got to choose international transfer, even though you have deposited via card/apple pay!
There also additional fees apply to place an order !
Headache, waste of time, costumer services are not transparent at all, they reply via WhatsApp.
Haven’t had a good experience so far !
Response from developer
We’re truly sorry to hear about your experience and the delays you encountered with fund transfers (note that SmartCrowd is based out of the UAE, which is why only international transfers are applicable for UK based users). We understand that navigating international transfers can be frustrating, especially when it comes to fees and timelines. We always strive to be transparent about our fees to ensure there are no hidden costs. For detailed information about our investment structure and fees, please visit https://help-center.smartcrowd.ae/en/?q=fees. If you have further questions or concerns, our team is responsive via email (info@smartcrowd.ae) and Intercom chat on the web and mobile apps. We’re committed to improving the overall experience for our users. Thank you for your patience, and we hope to serve you better in the future!
Great platform
Made a good amount on dividends and got to own a part of Dubai real estate.
Live support is extremely clear and helpful as-well.
