Rest User Reviews

Evolve Global, Inc.

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Why there are ads??

I am a premium subscriber and there are ads between sleep stories. Why there are ads in there for premium subscription ? There is no way to contact the app support team.

captain-yoda

a year ago

Response from developer

Hi there! Thanks for bringing this to our attention. We will be happy to check this for you. May we know if you are referring to a visual ad or an audio ad? Please note that audio ads are embedded by authors into their podcasts, which means we don’t have control over cutting or removing them. I hope this clears the air, and we’d love to hear from you if you need further assistance. Please send us an email at help@getrest.app so we can check this for you further. We'll wait for your email. Thank you!

Why there are ads??

I am a premium subscriber and there are ads between sleep stories. Why there are ads in there for premium subscription ? There is no way to contact the app support team.

captain-yoda

a year ago

Rest

This App gives very practical and useful information to help you relax and improve your sleep quality.

Cookrobby

a year ago

Rest is the best app ever

I never tried this before,It helps me sleep!😴💤

Really_hate_tiktok189

a year ago

Good

It's pretty good It's the best thing that's ever happened to me I use to fall asleep at 4:00 am now I can go back to my regular schedule

Best for schedule

a year ago

Response from developer

Hi! Thank you so much for your kind feedback. We would really appreciate it if you could give us 5 stars. However, please feel free to message us at help@getrest.app if there's anything you'd like us to improve. Thank you!

Rest

I am being billed for subscription that I did not agree after stopping subscription and still being billed for it

/Bubble/

a year ago

Response from developer

Hi /Bubble/! We sincerely apologize for any inconvenience this may have caused you. Please rest assured that we are here to assist you every step of the way. Although we are unable to directly manage users' subscriptions due to Apple's policies, we are more than willing to guide you through the cancellation process. To initiate the cancellation, kindly send us an email at help@getrest.app. We eagerly await your message and look forward to resolving this matter promptly. If were able to resolve the issue, we would appreciate it if you could edit your review and give us 5 stars. However, if you need further assistance, please do not hesitate to message us. We'll do our best to be of help!

Wonderful app

I absolutely love this

MC3733

2 years ago

You’re gonna charge $45 a year and also play ads?! No Chance I’m paying for that!

ronjanowski

2 years ago

Response from developer

Hi Ron! You should not be getting visual ads if you have a premium subscription. You may send us an email at help@getrest.app, and we will be happy to check this further for you. We look forward to hearing from you soon! Thanks!

Paid for no ads and other features and they disappeared

I got this app, loved some of the tracks, and after only a week paid a lot for the premium membership so I could listen ad-free and use the sleep timer, and now with my new phone, I cannot restore the app to my paid membership, so am stuck with ads and long strings of tracks. It's useless to me now and I'll likely quit using it, as the ads and endless tracks wake me up. Worst of all, I cannot find a way to contact the developer or restore my subscription to go back to ad-free and have s sleep timer again. If I could, I'd give this app 5 stars, but it's useless to me as is. Developer... can you fix this for me?

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TurnItAround

2 years ago

Response from developer

Hi TurnItAround! We understand how frustrating it can be to experience trouble with our app, and we're truly sorry for any inconvenience caused. Our team is dedicated to ensuring that you have the best possible in-app experience, and we'd love to help you resolve the issue as soon as possible. If you could kindly send us an email at help@getrest.app, we'll be able to assist you right away. We really appreciate your patience and understanding, and we're looking forward to hearing back from you soon. Thank you!

Still not working

the app is still not working . It always says the same thing with the error code etc. Please fix this as it has been from five stars to one star because i can't even use the app as it wont work . Fix your app as i am sick of this.

lovelyears

2 years ago

Response from developer

Hi lovelyears, that's definitely not supposed to happen, and we're really sorry for any inconvenience caused! Could you please refresh the app and check if the issue persists? If it does, please send us an email at help@getrest.app we'll work with you to figure out what's going on and get you back to enjoying our app in no time.