Leave a Review Metaura
AICE LITE
App works really well, device fantastic, only downside I can say is the charging port sits on the collar bone when charging and using, solved on the AICE3 at the back of the neck. I shall leave a review when the AICE3 also arrives in 3 days 🥶Buxie20
App does not work 100%
While I love the Aice Lite, massively better than my older Coolify, the app doesn’t always work. It connects to my Lite fine but it won’t let me change some settings on the device like indicator light and turning the device off from the app. Last night, after using the Lite, I turned it off from the app (a rare occasion when it did connect) the blue light remained on without any cooling or fan, and by the morning, the it was completely flat. The app needs some updates and I do love the concept and features, just needs some debugging.Show lessJ Cheng 888
Weather display
Americans don’t understand Celsius. needs to be in Fahrenheit.Save Dark Sky
Works well for me
Using this with my Rovoo Aice Lite and it works perfectly. Not sure why others are having issues.UKUSER
Update Bricked My Aice3
My Aice3 neckfan was working fine until I downloaded the new software. Now it suddenly will not turn on or charge. Completely useless now.shaebaer
Needs improvement
To the developers. If I check the “Wearing Detection” in the app and then close the app and then re-open the app the “Wearing Detection” is no longer checked.
Also, I have my RENVOO AICE3 set for “F” but when I turn on the AICE3 it show’s temperature in “C”. It will go back to showing the temperature in “F” only when I open the app and click the onscreen display. Then it will show the temperature in “F”.
Please fix these 2 things and then I will give you 5 stars.
MarkShow lessmerlinxwiz
Won’t connect
Launch app, wait for Bluetooth to fail, try again, try again, try again, give up and never use that againDoswelk
AICE 3
The app is half-baked for the AICE 3. For a device that is, currently, almost $400.00 USD I find this highly unacceptable.
The Bluetooth is constantly on and, the only way to disable it, is to click on “forget this device” as “disconnect” or turning off the AICE 3 will not cut it —yet, my phone’s sounds are still going to the AICE 3.
Additionally, the weather app is not working and neither are notifications on the unit. Setting device to F over C goes back to C every time —the same happens with “language” as it displays Chinese in some instances.
There is much work left to do on this app.Show lessPollen Generation
Firmware update missing for months and support non-responsive
The firmware update feature on the app tells you that your Metaura device firmware needs updating.
Every time you try, it quits on 1.77%.
The support bot said this would be fixed by the end of August 2022.
It is now 10 October 2022. Support emails and WhatsApp messages have simply not been answered.
Would the developer like to provide us with some reassurance here, or have we been conned?Show lessLDPUK
OK
The app reliably connects to the device and shows the current status, but for some reason I am often unable to adjust the mode (heat/AI/cool), the temperature, or the fan speed via the controls in the app.
I’m sure the app will get better with future updates, so rating an optimistic 4 stars.iOS User #1
