Strange information
And sometimes it identifies my plant wrong. I put a brush cherry bonsai tree as the photo and it thought it was a jade bonsai tree.
I also took a photo of my uncle and they thought he was a tree.
It never seems to have what I am looking for when I am searching through the my plant area. It’s missing a lot of information that we need. It doesn’t show us very good photos of the types of plants. It also doesn’t tell us what type of soil it needs, the direction the window we put near should be facing, and the specific type of plant. It just gives something to click on if we want to see other versions of that plant.
But the app is organized, and I like the schedule. I like the find plant thing and the find your perfect plant things are good.
Otherwise the app is helpful and most things are accurate.
The best plant care app out there!
Okay, enough about me and my weird review habits. This app, *clears throat, puts on tiny spectacles, looks at list* identifies plants, tells you A BAJILLION facts about them, sends you REMINDERS about when to repot, water, and EVERYTHING ELSE, LITERALLY IDENTIFIES YOUR PLANT’S SICKNESS, TREATS THE SICKNESS, Gives you a FREAKING CALENDAR FOR WHEN YOU HAVE TO DO TASKS, AND- I guess that’s pretty much it! This app has the same engaging format of Duolingo, and gives you excitement and encouragement! This app is AMAZING, and especially useful to respark plant interest into long-time plant owners! (Not that I’d know) but, this app is AMAZING, and I highly suggest downloading!
Misleading
Best Gardening App for anyone!
Use a lot of the features. You can snap a pic to ID a plant (I’ve personally used this feature about two dozen times and it’s 99% right) add all your plants in your home to your profile and you’ve got the option to set reminders to water them, and if they’re not looking too hot, snap another pic and it will give you a few answers that are similar to the photo you took for a possible fix! This app has helped me so much. Heh, in fact it’s my secret weapon.. my MIL thinks I have this incredible green thumb and can grow anything! 😉 thanks. making me more awesome with my plants In Touch with nature than I was🪴
Don't forget to cancel before your 7 days
For my sickest plant, it said it looked healthy. Not worth the money.
Customer service will just tell you to set a reminder to cancel the app and won't refund. Buyer beware
Response from developer
Hi Ayden0118, thank you for your feedback. We're sorry to hear about your experience with PlantParent. Regarding the subscription, please note that you must cancel at least 24 hours before the end of the trial period to avoid being charged. We recommend setting a reminder to cancel well in advance of this deadline. You can request a refund through Apple following these instructions: https://support.apple.com/HT204084 We're continuously working to improve our plant diagnostic feature. If you'd like to share more details about the inaccurate diagnosis, please email us at support@plantparentai.com. Our expert team can provide personalized assistance. Our paid version offers additional features like smart care reminders and one-on-one expert consultations. We strive to provide value that matches our pricing. We appreciate your feedback and will use it to improve our service. If you have any additional questions or concerns, you can also contact us at any time at support@plantparentai.com.
Don’t forget to cancel
Response from developer
Hello Ayden0118. We sincerely apologize for any frustration and confusion you've experienced. Regarding subscription renewals, it's important to note that according to Apple's policy, users must cancel their subscription at least 24 hours before the trial period ends to avoid being charged. We recommend setting a reminder for future free trials to avoid any unwanted renewals. To request a refund for any unintended charges, please follow the instructions provided by Apple at: https://support.apple.com/en-us/118223. We'd also like to take this opportunity to highlight some of the valuable features our app offers, which you might find helpful: Comprehensive plant care guides, Smart care reminders to help you maintain your plants, Light meter to ensure optimal growing conditions, Plant identifier to help you recognize various species, Plant illness diagnosis to keep your plants healthy. If you have any further questions, concerns, or need assistance with using any of our app's features, please don't hesitate to contact our support team at support@plantparentai.com. We're here to help ensure you have the best possible experience with our app. Thank you for your understanding and for giving us the opportunity to address your concerns. We value your feedback as it helps us continually improve our service.
Works perfectly!!
I love it it works so well! It saved my plant! You MUST get this game. it would really just do it if it was free…🫤🫤🫤 but that’s okay I just used the seven day free trial, oh actually no I just pushed cancel and it let me scan my plant so.. actually this game is free!! I love it so much 😊 I totally recommend this app 👍.
Ne télécharger pas!!!!!
Response from developer
Bonjour, je suis désolé pour les difficultés rencontrées lors de l'annulation de votre abonnement. En raison des politiques d'Apple, nous ne pouvons pas gérer directement les abonnements. Vous pouvez en savoir plus sur l'annulation ici: http://support.apple.com/kb/ht4098. Pour demander un remboursement, visitez: https://support.apple.com/HT204084. Pour toute assistance supplémentaire, contactez-nous à support@plantparentai.com.
Mise à jour
Response from developer
Bonjour, merci de nous avoir contactés. Pour résoudre le problème des mises à jour de vos informations, veuillez contacter notre équipe à support@plantparentai.com avec les détails spécifiques. Nous serons ravis de vous aider davantage.
App
Took photo of a seedling that my grandson put in my glasshouse and never named so was great to get app up. I am a bit confused as it told me pumpkin but also zucchini so not sure were I put it in Garden as pumpkin need a lot more space. Shame not to put it in garden as grandson grew seed.
