Trying to cancel
I’ve been trying to cancel my subscription and there isn’t anything that tells you how to do that! Don’t get this app.
App won’t let me add pictures of my plants
When I purchased this app in April 2022, I could take pictures of my plants and add them to my “places”. Now I am not able to add my own pictures. I can take a picture for the “finder” nut when I select the plant type it uploads that picture and doesn’t prompt me to add my own picture.
Response from developer
Hello, can you update your app to the latest version to try again, normally you can click camera icon and add photo from your phone album directly, your photo will upload correctly. If the issue still exist, could you email to us at support@plantparentai.com with more details? We will help you accordingly.
Dishonest advertising
Says you get a week free but they immediately charged my credit card $9.99! I am trying to cancel immediately but having trouble. Followed their instructions, can’t tell if it is canceled or not.
Plant not doing well-I am only getting name and no suggestions
I assumed that I could photograph each of my plants that was not doing well, probably from lack of adequate light. The name of your program strongly suggests that you make direct suggestions for helping each plant thrive
That worked for my first plant. For my second berpalr bromeliad which should be bright red, your program gives me a name and photo of a healthy bromeliad of its species but NO suggestions so I will try more light .
I am canceling your misleading and poorly programmed offering. Try again!
That worked for my first plant. For my second berpalr bromeliad which should be bright red, your program gives me a name and photo of a healthy bromeliad of its species but NO suggestions so I will try more light .
I am canceling your misleading and poorly programmed offering. Try again!
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Misleading Listing
No stars. The app reads that it has in app purchases, but when you open the app it tries to force you to start a free trial period that charges you a yearly fee if you pass the free period without terminating in iTunes. ITunes? I did not hit the CONTINUE button. Let’s see if they try to bill me. I am deleting the app.
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Unclear
I don’t know how to get help using this. I take pictures, think I have added it, only to find out I haven’t and don’t know how to get help. Sorry
Cancel
Please cancel my subscription - my grandson was playing with my phone n hit the subscribe button. I’m 70 n don’t need anymore expenses.
Can’t cancel or get in touch with company
Dear app developers, I would like to cancel my subscription but I cannot access my subscription info within your app. There is no way to contact you. Please answer this review with how to cancel.
Push notifications not working
Is anyone else having an issue getting this app to push reminders to water/fertilize? I have notifications enabled on the app and in my settings and I’m still not getting anything. Help!
They fixed it!
I posted in my prior review that this app was almost great, but the date was wrong, which meant the reminders were wrong for the time of year! Anyway… they fixed it! Thx creator! Now if you could just pretty please add dining room to the list of room lol, I’ll be sooo grateful! Thx again!
