Subscription
Can anyone tell me how to cancel my subscription. Thanks
Really horrible advice
I used the app to help me get my plants healthier. It told me that they weren’t getting enough sun. So I moved them to the patio. It said 4-6 hours of full sun. After less than an hour I checked on my plants. One was fully drooped over. I immediately took it inside. It was burned on many leaves. Now, days later, I get a diagnosis that says it is under-watered and needs to be watered more frequently! That’s insane. It wouldn’t look like this if I had just kept doing what I was doing on my own. This is the worst app ever. I wish I could get a refund. Total waste of my money.
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Response from developer
Thanks for your feedback. If you could give us more information, we will help you accordingly, we have experienced plants care experts here to help you analyze the issues with the plant, you may email to support@plantparentai.com.
Worst plant app
I used this for a few months with all of my plants and it never showed me the plant that I had on the first second or third try of taking the picture. It also told me to water them once a month for my succulents then I realized that my plants were dying and the only water to save them was by watering them more often but I worried that I could over water them so I didn’t because the app said not to. Also it would diagnose my plant and give me solutions that never worked so in conclusion, don’t get this app it killed my plants.
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Trying to cancel
I’ve been trying to cancel my subscription and there isn’t anything that tells you how to do that! Don’t get this app.
App won’t let me add pictures of my plants
When I purchased this app in April 2022, I could take pictures of my plants and add them to my “places”. Now I am not able to add my own pictures. I can take a picture for the “finder” nut when I select the plant type it uploads that picture and doesn’t prompt me to add my own picture.
Response from developer
Hello, can you update your app to the latest version to try again, normally you can click camera icon and add photo from your phone album directly, your photo will upload correctly. If the issue still exist, could you email to us at support@plantparentai.com with more details? We will help you accordingly.
Dishonest advertising
Says you get a week free but they immediately charged my credit card $9.99! I am trying to cancel immediately but having trouble. Followed their instructions, can’t tell if it is canceled or not.
Plant not doing well-I am only getting name and no suggestions
I assumed that I could photograph each of my plants that was not doing well, probably from lack of adequate light. The name of your program strongly suggests that you make direct suggestions for helping each plant thrive
That worked for my first plant. For my second berpalr bromeliad which should be bright red, your program gives me a name and photo of a healthy bromeliad of its species but NO suggestions so I will try more light .
I am canceling your misleading and poorly programmed offering. Try again!
That worked for my first plant. For my second berpalr bromeliad which should be bright red, your program gives me a name and photo of a healthy bromeliad of its species but NO suggestions so I will try more light .
I am canceling your misleading and poorly programmed offering. Try again!
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Misleading Listing
No stars. The app reads that it has in app purchases, but when you open the app it tries to force you to start a free trial period that charges you a yearly fee if you pass the free period without terminating in iTunes. ITunes? I did not hit the CONTINUE button. Let’s see if they try to bill me. I am deleting the app.
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Unclear
I don’t know how to get help using this. I take pictures, think I have added it, only to find out I haven’t and don’t know how to get help. Sorry
Cancel
Please cancel my subscription - my grandson was playing with my phone n hit the subscribe button. I’m 70 n don’t need anymore expenses.
