Chowit User Reviews

Chowit
Chowit
American Food & Vending Corp

Top reviews

Doesn’t work

Doesn’t work

Unreliable

App doesn’t load quickly, app won’t keep my account logged in. Even though I submit a password reset request it can take up to 10 minutes to receive. When you’re waiting at a vending machine the whole point is convenience, and this app gets rid of any convenience.

Doesn’t work

Loads to a completely white page and can’t do anything with it.

Not working

All of a sudden the app just opens to a full white screen. No buttons or anything. I can’t even use this.

Unreliable

About 40 percent of the time Chowit takes over a minute to load. It is not a connectivity issue—that’s the first thing I check. It’s frustrating to frequently have to use my credit card instead (to keep the line moving), and I’m considering deleting my account.
I tried submitting this through the app’s tech support link, but a recurring error prevented it.
Show less

I hope they get a new company to cater the cafe

The cafe food is not good, it’s over priced and low quality. The responsiveness to complaints is not good, they continue to make mistakes I previously complained about and don’t change. They take a long time and often make mistakes which take a long time to fix, and if you order food towards the end of their service and there is a quality issue, they will not remake the food they just want to leave, even though they already shortened the lunch service. I hope they get rid of this company and get a new contract with some one else, and if anyone asked me that’s what I’d tell them.
Show less

Riddled with bugs/clunky UI

Has this app even been tested? The UI design is absolutely horrendous and clunky. User is forced to add “modifiers” even when they aren’t wanted. There is no way this app is complete.

Response from developer

Hi, it sounds like you are experiencing some issues with the way a menu was setup for your location. Could you reach out to us under Customer Care as that will give us information about the location that you are signed up under and we can then get this resolved with the local manager.

Technically functional, but low quality

Pretty low quality app overall. Slow to respond, has some weird bugs, looks like an android app from 2012.

Response from developer

Hi, Thank you for the feedback. We have made some improvements in speed in version 1.7.3. We'd love to hear from you about any remaining issues. If you can reach out to us under Customer Care we will be better able to implement your feedback.

Error while creating account

First time itself while creating account, I am getting error message as “ Error creating new card”

Verified that all the entered details are correct but looks like this a defect, and cant move forward!

Response from developer

Hi, I'm sorry you were having troubles. I do believe this issue was resolved. If you are still having troubles can you reach out under Customer Care so we can help you directly?

Blah

Blah

Alternatives to Chowit