Leave a Review Progyny
Can’t sign up
Everytime I try to sign up it just says something went wrongk1284748
Can’t login
Created my password. Logged in right after setting the password. Then the next day, I tried to login with the same password, and it didn’t work. This was a password saved in a password vault so I was copy pasting between the first day using the password and the second day. Tried resetting my password and wasn’t getting the emails anywhere despite resending the email to myself multiple. So I intentionally locked my account and immediately got the link for resetting my password after that. Reset it with a password I use often. Logged in. Everything fine. Next day, login with the same password and it’s saying wrong password.Show lessK_K183
This app never work
The only time I get to see messages and important information is when I log in through a computer. Their app is terrible.Jrona21
Glitchy app
App is super glitchy. I have yet to be able to log in on the first try. Usually takes 3-5x of signing in and doing 2 factor authorization for it to actually work. All it does after you put in your log in is send you back to the log in screen over and over. App is fine once you actually are able to sign in.Show lessWattanegi
Need to login every time opening the app
Why do I need this app if I’m required to login in via web every time when I open the app? Horrible customer experience….Devastated bb
Keeps log me out
I have log in again everytime opening the app. Very annoying.Kikjjli
Incredibly annoying to use
The messaging in the app is horrible. No autocorrect, no auto capitalization, it’s like it somehow disabled the apple keyboard. The messages take forever to send and show and the attachments barely work.MM98769876
Great App, very functional and easy to use!
This app really helps you organize the very stressful process of your fertility journey. You can see your claims, contact your care advocate, see your used up cycles (credits), and many more. I highly recommend it.Linus Lopez
This company is a scam
Beware. I work at google and have them as a benefit. What’s the catch? They are unreachable. They close your cases without answering. Their PCAs don’t show up to meetings you schedule. Their systems require too many factor authentication. Their messages are auto erased after 2 weeks. Scam!pdiaz3
Cannot view benefit pdf files
Can download but not open the pdf files in appToomanyjl
Developer Response
Hello, we are sorry for the inconvenience this may have caused. After clicking a file, you may notice a circle indicating the file is loading. Once the circle disappears, try clicking the file again. If you are still having issues, please reach out to your dedicated Patient Care Advocate so we can resolve this for you. Thank you!
