First Access Card User Reviews

Top reviews

Horrible service and card

Ther take 6 pieces of info on every call not in d country and cubicles they are in in the phone you can hear everything someone else is saying . Get the Amex credit one card. This card is a nightmare to deal with for me. Please bring back Smerucan jobs with English speaking reps . Not worth the trouble on this card
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Response from developer

Sorry to hear you had issues using your card. Please contact our Customer Service department so we can assist.

App is as worthless as the card

App never works. Can’t log in making it useless. Let’s not even talk about the constant fees. Only reason I keep it open is so I don’t take a hit closing an account but I think the loss of $300 credit line won’t hurt to much.

Response from developer

Sorry to hear you are having issues. Please contact our Customer Service department at 1-877-259-3755 and we will be happy to assist.

Brand new costumer

A lot of red lights and flags. Multiple chargers,$95 just to get processed plus $75 extras. Super redundant procedures and time wasting stuff. App keep on crashing. Was talking to First Access Costumer Service rep and the guy hung up on me as soon as I told him I had a few questions. Skittish at least or even a little bit scary. Just my first 2 hours experience as a brand new client.
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Response from developer

Sorry to hear you are having issues. Please contact our Customer Service department at 1-877-259-3755 and we will be happy to assist.

It’s about time y’all have an app!

It’s about time y’all have an app! Thanks for advancing in technology 9-1-2022

Response from developer

Thank you for bring a First Access customer!

I Just download the app

I’m glad they decided to create a mobile app, because I really didn’t like the myccpay.com. So far, this app allows you to do more than the myccpay.com online log in. It seems the app does fast updates on transactions. The app is good so far.

Response from developer

Sorry to hear you are having issues. Please contact our Customer Service department at 1-877-259-3755 and we will be happy to assist.

Doesn’t work

Won’t let me login to my account

Response from developer

Sorry to hear you are having issues. Please contact our Customer Service department at 1-877-259-3755 and we will be happy to assist.

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