I was using this app and had a pretty good collection going and today the app wouldn’t let me see my collection or the values or anything. Scanner didn’t work either. But I turned my phone off and let it set a a few minutes. Turned it back on went back to Ludex and I had to log in and then when I did my collection was gone!!! Just like that gone!!! And like I said I had a pretty good collection going. So I’m glad I deleted this before I got to deep into it.
Developer Response
Has this issue been resolved for you? We would love to figure this out. I love what the app does in terms of tracking cards, scanning and pricing. The issues with the app are that it will freeze up regularly while using it requiring you to close out and restart. This can happen frequently. Sometimes it will also scan one card and while it will confirm the card a picture of another card will show up in its place after you confirm. If they are able to fix the bugs I would give it a higher rating.
Developer Response
Thank you for your honest review. We will look into this issue. I tried all the other apps and after really poor experiences, I decided to delete all the other apps and stick with Ludex because I get unlimited scans and it’s by far the most accurate capturing my cards. I’ve tested the eBay feature and thought it was really convenient. I love that it tracks my card prices daily and the new discover section keeps me up to date on trending sold players. App keeps getting better and better!
Developer Response
Thank you!!!I just downloaded this app yesterday and they have many videos to see what’s in the card world they also help me determine how much my card collection I have been collecting for years and when I scanned all some of my cards it gave accurate prices I think this is a website that everybody should download if they collect any cards Pokémon, baseball, basketball, football, hockey, soccer, and many more
Developer Response
Thank you for your 5-star review!I scanned multiple Japanese pokemon cards and they fell under the english version of their respective card sets. This needs to be resolved so it falls under the Japanese card set , example: crown zenith set -> Vstar universe set (Japanese). This affects the prices of the card marginally. Also the scanner does not pick up any Japanese cards older than a certain year. They wouldn’t scan my Neo genesis or Neo discovery cards. Also the monthly fee of $10 should probably be a one time payment for base standard or like $5 / month considering it’s just a diary for cards.
Developer Response
We are working on Japanese Pokemon as we speak.
We greatly appreciate your patience.Why can’t I list by price, or maybe at least let me list by how much the value has gone up or down. I have a ton of cards and I have to look through every one of them to see if the value has gone up? Are these not obvious features that should have been added on the first day or am I just crazy? Also, add some more cards. There is no reason why any Panini or Topps products aren’t available.
Developer Response
We appreciate you bringing this to our attention. We have submitted a fix to the App Store and are waiting for approval from Apple. This was a bug on Apple’s end that wasn’t present untill the new phones came out. We greatly appreciate your patience. With the new iPhone release it has stopped working. It crashes the second you try to pull up the camera. It’s was pretty cool before that. Also, why can’t I just search for a card without scanning it first? It’s basically useless now.
Edit: Every recent review has a developer response but this one. Can we get an update as to when you plan on updating this app? You’d think that you would have had enough time to fix a simple camera crash for the highly anticipated iPhone 15 launch. Maybe I am the only person that bought one.
Developer Response
We appreciate you bringing this to our attention. We have submitted a fix to the App Store and are waiting for approval from Apple. This was a bug on Apple’s end that wasn’t present untill the new phones came out. We greatly appreciate your patience. The UI of this app is really nice but, other than cataloging my cards into a searchable collection, I find this app not helpful. I was hoping to be able to use it to value cards easily on the fly, but I have found that most of the cards I scan end up as “value estimate pending”. Definitely not worth the cost of a subscription. If they can get the valuation piece to work well, this app would be great. There also needs to be a way to add parallels for cards. If it’s not in the database, there is no way to add it so my card ends up mislabeled.
Developer Response
Would you mind sharing with us the sets/ issues you saw at Support@ludex.com?
I have had the app for a few weeks now it’s definitely made organizing my collection a breeze. The unlimited scan subscription is a great option for me because I can scan my sports cards and my son can scan his Pokémon
Collection it’s a nice way of sharing something we’re both passionate about. Overall love the app however I do hate that it seems it gets its cards value by recent sales so most of my 2023 cards that I’ve scanned say value pending which is a bit annoying also certain cards like my Sage football cards are just seemingly impossible to scan no results found on over 20 cards which is frustrating because it limits my ability to value and organize my collection. Also several times app freezes I had to close out and reopen. Anywho overall great app but for their are a lot of great apps that charge way less so as a paying customer is really like to see more or may have to look elsewhere.
Developer Response
Thank you for that honest and constructive feedback. This will be passed along to the necessary teams! I used the ludex app to quickly scan and create a database of my card collection. I’m able to see what prices cards are trading. I haven’t purchased new cards since the 90s and recently purchased new cards. Was so nice to be able to differentiate different versions of cards (parallels and colors, etc).
Developer Response
We love it!
😟😕🙁☹️😣😖😫😡
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