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SCAM
I went to Google where I number was there for Apple support and I called and the dude I talked to was very convincing that he’d send me my money back if my bank account had $500 in it. He had me download this app. Seemed so legit at first, then when I said that I looked the number up & saw scam. I deleted the app and blocked the number right away and reported the number. Watch out!Show lessHailey525555
The best for helping colleagues, friends & family
I work in IT and use this constantly to help my colleagues, not to mention being support for friends and my family.
This app is indispensable to provide help when you can actually see what the person you’re trying to help is actually seeing.
For those complaining about getting scammed, I recommend using common sense. If you need support from Apple, look at their website for contact information, not Google or any other site. If someone calls you about a “problem” you’re having-hang up. No tech company is going to call you-they don’t work that way.Show lessjaduke
watch out for scams!!
i called what i thought was apple support because of a balance i thought was incorrect. the person was very convincing at first, then told me to go into settings in the “language & region” section. he proceeded to tell me that i was charged $12k because of bitcoin and that he would “get the money returned to me.” do not believe them when they say this!! it’s just an example of what your formatting looks like! he then tells me download this app so i could show him my screen, then to go to my apple id account to show my personal information. he randomly asks “how old are you?” even though my age had nothing to do with the problem i was having. thankfully i caught on, ended the screen share and hung up immediately. i blocked the number as well. make sure you go to the actual apple website to reach apple!! this caused me to spend the rest of the day making sure all of my information was secure.Show lessdon’t trust anyone!!