Misleading UI and poor performance
This app has some of the worst user interface I have ever seen. You must add a minimum of $10 to your balance every time you load up. When you start a dryer load, it prompts you with “add 7 more minutes for .25?” With the selectable options “cancel” or “ok.” It is deliberately misleading. I can’t help but think of all the older folks who are forced into using this dumb app after paying in quarters for a lifetime. The amount of time I waste with this slow app makes me miss my old quarter op machines. This app has removed my agency to do my own laundry. Why are we deliberately making a simple machine more difficult to use? It’s disingenuous and insulting.
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