Professional scammers
Terrible Customer Service
Response from developer
Hello! We deeply apologize for the inconvenience caused. This is not the level of service we aim to provide. Could you please send us your order number and contact details via private message at order@myglobalflowers.com? We will prioritize resolving this issue and ensure your concerns are addressed promptly. Thank you for bringing this to our attention.
Can’t be deleted
Do not use this company
Guarantee’s a 24/7 delivery due to their huge floral network. On my Saturday order they said they found a florist to took the order. No flowers showed up on Sunday. I had to track them down on Monday to find this out. And then they said they would only give me a partial rebate. I went to my bank and got a full rebate.
This business is just a Internet presence and broker’s orders for flowers. They have no real relationships with florists. And thus no real help in managing the florist.
And please don’t bother with your AI response “we’re sorry for this situation, please contact us”. I did for three days with you and you did nothing!
Response from developer
Hello! We sincerely apologize for the distressing experience you had during such a difficult time. We are investigating the situation internally to prevent this from happening again. If there's anything more we can do, please let us know.
Thank you so much
Response from developer
Hello and thank you for the review! We're thrilled to hear that you appreciated our service. Thank you for choosing us, and we look forward to serving you again! 💐
Good app
Response from developer
Hello! We're delighted you liked the presentation of the flowers, even though you picked them up yourself! Thank you for your appreciation and kind words!
Awesome app!!!
Great job you guys!
Response from developer
Hello! So glad to hear you loved the app! We're happy the tracking feature worked perfectly for you, and we'll keep up the great work. Thanks for your support!
La mejo
Response from developer
¡Hola! Gracias por tu comentario. Nos alegra que disfrutes de nuestro servicio de entrega puntual. Lamentamos los inconvenientes con nuestra atención al cliente por WhatsApp. Estamos trabajando para mejorar este aspecto.
Me estafaron
Response from developer
¡Hola! Sentimos los inconvenientes causados. Por favor, contáctanos a través de order@myglobalflowers.com y escribe tu número de pedido para que podamos resolver el problema.
Genia
Response from developer
Apreciamos tu comentario y tomamos en cuenta tu sugerencia sobre la programación de la hora de entrega. Trabajamos constantemente para mejorar nuestros servicios y esperamos poder implementar esta función en el futuro cercano para brindarte una experiencia aún más conveniente.
