MetaAssist

MetaAssist

Remote trouble shooting tool

Free
Rating summary

Details about MetaAssist

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • September 7, 2022
  • October 5, 2024
  • 12.2+
  • 4+
  • 71.8MB
  • iPhone, iPad, iPod
  • English
    Japanese
    Chinese
    Show more

Features

Developer of MetaAssist

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Version History of MetaAssist

2.20.1

July 16, 2024

#Improvements -Enhanced handling of poor network conditions #Bug fixes -Resolved an issue where the hand projection image was not displaying correctly while the supporter is using Safari

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2.20.0

July 4, 2024

#New features -Synchronize custom saved contact list to remote database -Changed video quality options for users to adjust priority between frame rate and resolution -Show subscribed plan information in call history and contact page -Update descriptions in settings for different subscription plans #Bug fixes -Fixed call history list cannot load more records issue

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2.19.0

June 18, 2024

#New features -Added Zoom Feature for AR Video #Improvements -Updated invitation messages #Bug fixes -Fixed potential call history empty participants issue

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2.18.0

June 12, 2024

#Bug fixes -Fixed unexpected push notification issue -Fixed issue where deep links occasionally cannot be opened

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2.17.1

April 25, 2024

#Improvements -Create invitations automatically when an enterprise account calls a guest directly -Adjusted supporter and hand projection videos for poor network conditions -Update keyboard enter button behavior for the edit contact page -Minor UI update and automatic scrolling for transcription history view -Minor UI update for the Pin feature #Bug fixes -Fixed an issue where names were not updated immediately in history after adding a contact

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2.17.0

April 11, 2024

#New features -Added Pointer Feature. Tap to highlight during calls for clearer communication. #Improvements -Updated error message for failed MFA registration -Display guest number when a guest joins or leaves the call -Only monitor CPU usage when questioner role is being taken #Bug fixes -Prevent backend API calls when the app moves to the background

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2.16.1

March 28, 2024

#Bug fixes -Fixed iOS 17.4 or later crash issue during app launch

2.16.0

March 18, 2024

#New features -Allow guest accounts to be supporters #Improvements -Adjusted video resolution and frame rate for poor network conditions -Updated third-party libraries -Avoided making network requests while the app is in the background #Bug fixes -Fixed minor invalid state issues when canceling calls -Fixed the inability to switch to active speaking supporter video -Fixed potential microphone functionality issues after app updates

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2.15.3

February 21, 2024

#Bug fixes -Fixed potential app crash issues when joining a video call as a questioner.

2.15.2

February 14, 2024

#Improvements -Migrated to a new deep linking solution -Enhanced crash reporting mechanisms -Adjusted frame rate to improve connection stability #Bug fixes -Proper handling of cases where users are deleted

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Price History of MetaAssist

Description of MetaAssist

MetaAssist is a customer support tool designed for support teams to assist customers in resolving issues remotely without the need for in-person visits. It allows support personnel to draw AR annotations during video chats, providing clear visual guidance. *Primarily, this app is intended for use on smartphones.

MetaAssist: FAQ

Is MetaAssist iPad-friendly?

Yes, there is an iPad version available for MetaAssist.

Who created MetaAssist?

PRETIA TECHNOLOGIES, INC. built the MetaAssist app.

What is the minimum iOS requirement for MetaAssist to function properly?

Currently, MetaAssist supports iOS 12.2 or later.

What do users think of the app?

The MetaAssist app doesn’t have enough ratings and reviews yet.

What genre is the MetaAssist app?

The App Category Of Metaassist Is Productivity.

What MetaAssist application version is the current one?

2.20.1 is the most recent version of the MetaAssist app.

What date did the latest update for MetaAssist come out?

MetaAssist updated on October 5, 2024.

What date did MetaAssist come out?

The specific date when the app came out was February 6, 2023.

What content advisory rating is assigned to MetaAssist?

No objectionable content, suitable for young children.

What are the languages supported by the MetaAssist app?

Currently, MetaAssist supports English, Japanese, Chinese and 1 more.

Is MetaAssist included in the roster of games on Apple Arcade?

No, MetaAssist is not on Apple Arcade.

Does MetaAssist support in-app purchases?

No, MetaAssist does not support in-app purchases.

Is MetaAssist designed for Apple Vision Pro integration?

Sorry, MetaAssist is not designed for integration with Apple Vision Pro.

Can I expect ads while using MetaAssist?

No, you can not expect ads while using MetaAssist.

Screenshots of MetaAssist

MetaAssist screenshot #1 for iPhone
MetaAssist screenshot #2 for iPhone
MetaAssist screenshot #3 for iPhone
iphone
ipad

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