Leave a Review MDClaim+
Far too slow and inefficient in so many ways
First, the app opens to the last date that was checked. So you ALWAYS have to take the time to reset BOTH the start date and end date. Not only that, but if you forget to first change the end date, it will not accept the start date you've entered because it thinks you are selecting an end date that is more recent than your start date. Overall too many confirmatory steps and too much lag from the time you select a box or enter data until it allows you to move to the next step. Uploading images takes forever too. When a ticket needs to be corrected and you've made the correction, there is yet ANOTHER step that slows you down - it asks "have corrections been made to the ticket" or something like that. A totally unnecessary step, once again.
Duplicate ticket. Well that will take longer than needed to correct as well because once you select cancel ticket and toggle to duplicate ticket, you are still forced to answer the now irrelevant question about whether the case was cancelled before or after patient arrival. The app should automatically select N/A for this whenever duplicate ticket is selected.
On busy days with 10 plus cases this app is a nightmare and significantly slows down the entire team.
Hire an anesthesiologist who works at a busy surgery center to help the developers fix this.
ThanksShow lessStaya
Developer Response
Thank you for your Feedback, Staya. Some valuable suggestions, like getting rid of a duplicate ticket, will be taken into account for future versions. We will pass your suggestions to your organization's change control committee. Most of the confirmatory steps you mentioned are designs requested by your company. A good example is the confirmation that you fixed the ticket after resubmitting it after a rejection. I will review the date issue you mentioned and try to duplicate it. Everyone uses the app in different ways, and we always look for ways to submit simplifications to the design your organization requested. Please feel free to contact our support team with this valuable feedback and provide us with more information on improving it. Warm regards, F.O. Full-time Anesthesiologist Founder, COO, and Product Designer.Far too slow and inefficient in so many ways
First, the app opens to the last date that was checked. So you ALWAYS have to take the time to reset BOTH the start date and end date. Not only that, but if you forget to first change the end date, it will not accept the date you've entered because it thinks you are selecting an end date that is more recent than your start date.
Overall too many confirmatory steps and too much lag from the time you select a box or enter data until it allows you to move to the next step.
Uploading images takes forever too.
When a ticket needs to be corrected and you've made the correction, there is yet ANOTHER step that slows you down - it asks "have corrections been made to the ticket" or something like that. A totally unnecessary step, once again.
On busy days with 10 plus cases this app is a nightmare and significantly slows down the entire team.
Hire an anesthesiologist who work at a busy surgery center to help the developers fix this mess of an app.
ThanksShow lessfollow up review
Lags seemingly with every selection made. Developers need to focus on how to speed up the ticket creation and submission process. What process is in place for locations with poor cellular signal ? Are those anesthesiologists just out of luck?