Review
Response from developer
We're very sorry to have made you feel this way, and we're sure there's a reason you're saying this. Could you please send the problem you encountered to our customer service, we have arranged a customer service supervisor to give you one-on-one service.(In:App Me>Help center>Small session window in the lower right corner)
Shattered girl
Response from developer
Thank you for contacting us and for your continued support and feedback regarding our app and books. We are grateful to have you as a valued reader, and we appreciate your loyalty. We strive to provide the best possible experience for our users and will continue to work hard to meet your expectations. Your feedback is important to us, and we will use it to improve our app and book selections.More bonus: https://www.facebook.com/groups/1261153024373955
Great app
Response from developer
Thank you for contacting us and for your continued support and feedback regarding our app and books. We are grateful to have you as a valued reader, and we appreciate your loyalty. We strive to provide the best possible experience for our users and will continue to work hard to meet your expectations. Your feedback is important to us, and we will use it to improve our app and book selection. If you are interested in getting more booking, there are three ways you can try: (1) Subscribe to a wireless membership and read over 200 books in this area (2) Complete daily tasks and invite friends to get free coins for reading! (3) Join our fb group and chat privately with the admins after each recharge for extra coin rebates, great savings! Here's the link https://www.facebook.com/groups/1261153024373955 (audiophile only benefits, note confidentiality)!
Total RIPOFF
Response from developer
To ensure we understand your concern correctly, are you referring to a situation where your recharge subscription order did not reflect in your account immediately? We understand the importance of timely and accurate recharge processing, and we are committed to resolving this issue promptly. In order to assist you more effectively, we kindly request that you provide the following screenshots (only including information from the day of the recharge): - Your account profile (including avatar, username, and email address). - Apple/Google/PayPal/Stripe receipt (including order/transaction ID, purchase date, purchased item, and merchant). If you need guidance on how to locate your receipts, please visit the following link for detailed instructions: Apple - https://support.apple.com/en-us/HT201382 Google - https://support.google.com/store/answer/13714320?hl=en PayPal - https://www.paypal.com/us/cshelp/article/how-do-i-check-the-status-of-my-payment-help142
Excellent
Response from developer
We are grateful to have you as a valued reader, and we appreciate your loyalty. We strive to provide the best possible experience for our users and will continue to work hard to meet your expectations. More bonus:https://wa.me/16572476743
Not worth money
Response from developer
We're sorry to make you feel this way.Please click (Me>My Wallet>Get more) then slide to the bottom of the page.We have a clear display of the relevant subscription policies in there.Once the payment is made, it takes effect immediately and bonus are in your wallet; therefore so that the payments are non-refundable.Please note that the books currently available now for Unlimited Membership cover almost all of the high-quality books within our app, including popular titles such as《Loving Quinn》etc, which is a great deal;)
Unauthorized payment
Response from developer
Thank you for contacting us. Thank you for contacting us about an unauthorized charge you have encountered. We understand your concerns and would like to assist you in resolving this matter. First of all, we kindly ask you to confirm whether you have subscribed to our service. Without your order and transaction authorization, we will not be able to process any charges. We take such reports seriously and are committed to investigating this matter further. It is important to note that our subscription is set up to renew automatically on a regular basis. For more specific details, we recommend that you check the subscription page in our app or view the information on your receipt.
Don’t download!
Here’s some quick math -
$9.99 for 1,000 coins
30 chapters = 1,700 points
Whole book 200+ chapters = 21,000 points
Response from developer
We believe that you are also our loyal reader so that you get contact with us now.If you can't accept the price,try to subscribe to a unlimited membership then read all the books for free or complete daily tasks to get free coins.Please contact (Me>Customer Support) to get your generous book coin compensation we prepared for you to read more.
$100 books
Response from developer
We believe that you are also our loyal reader so that you get contact with us now.If you can't accept the price,try to subscribe to a unlimited membership then read all the books for free or complete daily tasks to get free coins.Please contact (Me>Customer Support) to get your generous book coin compensation we prepared for you to read more.
Not worth it!
Response from developer
We believe that you are also our loyal reader so that you get contact with us now.If you can't accept the price,try to subscribe to a unlimited membership then read all the books for free or complete daily tasks to get free coins.Please contact (Me>Customer Support) to get your generous book coin compensation we prepared for you to read more.
