myAbbVieCare User Reviews

AbbVie Inc

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Seriously?!

The people giving me my first infusion told me to download this app. They said it would answer many of the questions I might have.
I downloaded the app but couldn’t get any farther because I’m a resident of the contiguous U.S. Why do I keep getting told to go to this site?
This medication costs a considerable amount. If I cannot trust my health provider to give me correct information who should I trust?

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JJIGA

14 days ago

Response from developer

Thanks for your feedback. The app is only available for those prescribed AbbVie products outside of the US. This includes Puerto Rico, where Spanish is the local preferred language. We have updated the description of the App. For those prescribed AbbVie products in the US, COMPLETE – Medication Tracker is an available option.

Really????

I was told to download this app by my Abbvie Care Specialist. Why? The app is for people outside the US. Apparently Abbvie’s reps have no clue, and don’t care enough to respond to the complaints without using their canned response. You would think that a company that charges $16,000 for a month’s worth of medicine could afford to hire someone to make a decent and usable app, or at least hire a human to respond to these complaints!!! Complete waste of my precious time.

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briledu

3 months ago

Response from developer

Do NOT LIVE IN PUERTO RICO

I do not have the option to select any other state outside of PR! THIS APP IS COMPLETELY USELESS

butterflyeffect2011

5 months ago

Response from developer

Thank you for your feedback. Unfortunately, the myAbbVieCare app is only available for patients prescribed AbbVie products outside of the United States. This includes Puerto Rico, where Spanish is the local preferred language. Based on your feedback, we have updated the description of the App in the App Store. For those who have been prescribed AbbVie products and residing in the 48 contiguous United States, Hawaii, and Alaska, COMPLETE – Medication Tracker is an available option.

Don’t bother

I was told by my Rinvoq counselor to download the app so I could access all my info and the savings card. However the app is not even available to anyone in the US. Seems like no one is communicating that info with the providers. Terrible

balletgirl0306

8 months ago

Response from developer

Zero Stars

As ‘Got Flying Monkeys’ noted, this app is unusable for me. I also live in USA, but not Puerto Rico and I don’t speak Spanish either. Had to delete, pretty lame obviously..👎

jazzyjimmyrawhidejames

a year ago

Response from developer

Thank you for your feedback. Unfortunately, the myAbbVieCare app is only available for patients prescribed AbbVie products outside of the United States. This includes Puerto Rico, where Spanish is the local preferred language. Based on your feedback, we will update the description of the App in the App Store. For those who have been prescribed AbbVie products and residing in the 48 contiguous United States, Hawaii, and Alaska, COMPLETE – Medication Tracker is an available option

English NOT EVEN AVAILABLE!

Good luck setting up this app. I live in the USA (and selected USA). Next, it wants to you to select which STATE you live in, and the only available option to select is PUERTO RICO. Not kidding! So, because I could not select anything *other* than Puerto Rico, it defaults to Spanish. Well . . . I don’t know Spanish, so it’s not my lucky day and I am denied access to this app. WOW . . . unbelievable in 2023. Do better, people. Seriously!

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Got Flying Monkeys

a year ago

Response from developer

Thank you for your feedback. Unfortunately, the myAbbVieCare app is only available for patients prescribed AbbVie products outside of the United States. This includes Puerto Rico, where Spanish is the local preferred language. Based on your feedback, we will update the description of the App in the App Store. For those who have been prescribed AbbVie products and residing in the 48 contiguous United States, Hawaii, and Alaska, COMPLETE – Medication Tracker is an available option.