Ithaca Bikeshare User Reviews

Top reviews

Easy and fun!

We had so much fun on our first ride. It was a seamless experience start to finish!

Horrible app

Takes forever to load, half the time doesnโ€™t even load after waiting several minutes.

Great!

Great service that deserves more credit for their hard work!

Will always overcharge you

Can be convenient but od annoying

Great service

This is a great service in a hilly place. The bikes ride well and the annual pass is very reasonably priced. The app is not as fast, but so far works very reliably.

Awesome!

Great service by great people!

Terrible app performance

Bikes are very convenient but app is horrible and often takes 5-10 minutes to finally end trips

Improvements have been made!

As of 2/2023 this app functions ALMOST flawlessly.. we had some hiccups over the last 6 months but they seem to have most of the bugs worked out!

Benefit of doubt? Big mistake

Despite the general slowness and bugginess of the app, I decided to give it a try. The setup process was difficult and tedious (manual card entry; why do I have to activate the bike twice to unlock and ride?). The bike itself claims to be an e-bike but offers little to no pedal assist. I couldnโ€™t get it to activate up a slight incline without a running head start. And forget about hills on these bikes, they canโ€™t handle them. Finally, I gave up and attempted to end my ride. Despite propping the kickstand, the bike would not be recognized as parked no matter what I did. The app kept spinning and throwing red error messages. This entire system is dangerously bad and should be taken down before someone gets hurt.
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Great

Itโ€™s just like limebike, but exclusive to Ithaca. It wonโ€™t abandon us like Lime.

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