Leave a Review CGX
CGX workouts are fantastic and great value !
I am a long term ( as in over three decades including my own experience as being a trainer in the earlier years ) weight lifter and since 2020 I haven’t stepped into a gym . Caroline Girvan’s workout style really fits with how I like to train and fits in with my work at home schedule. He app workouts are brilliant and she provides many workouts and different training modalities and specific longer programs as well as shorter workouts and workouts for specific body parts . I really couldn’t ask for more !Show lessCGX fan
Developer Response
Thank you so much for your incredible feedback 🤩 And there's so much more still to come! 💪Brillant app!
UPDATE (Sept 2024):
I have been using the CGX App for a year now and still think it is the best out there. The lastest program, “PE” (incorporating both pre and post exhaust), might be my favourite to date!
ORIGINAL REVIEW:
I have been following Caroline for quite some time and was so pleased she decided to create an app. The app is brilliant! I love the easy to navigate format. I love the articles (I read them post workout while cooling down with a protein shake), I love the "how to" videos explaining proper form, but most of all I love the workouts! Everything you love about Caroline is here on an app and at a very accessible price. Well done Caroline! this is the best fitness app ever!Show lessSushi_1
Developer Response
Hey there! Thanks so much for your feedback, we really appreciate it! And we love your post-workout protein shake and knowledge article routine :)Content is amazing, app not so much
The app user experience can be so much more streamlined, especially the calendar and the program navigation. The calendar is straight up buggy. I’d like to know at a glance which workout is up next without tapping in to see what those dots mean. Loading takes a while. Knowledge articles could be attached to their appropriate workout programs for easy access. Going back out of the workout page, then to the search bar, then scrolling through search results before finding the related content is tedious.Show lessZstatisticort
Developer Response
Hey there, thanks so much for your really helpful feedback. We appreciate it a lot – watch this space! 💪Certain features not working
I tried the app because I was having internet issues working out at a hotel fitness room in the basement. I like that the content can be downloaded ahead of time, but it wasn’t able to record that I finished the workout (maybe because there was no internet connection?). I also cannot see the workouts I have completed, and I have to search for a specific workout.
Adding notes feature wasn’t working for me, it gave me an error message and I cannot copy paste the notes either, so I just didn’t bother. It was working at first, but it didn’t save the notes so when I checked it again the notes were gone. Then when I tried doing it again, I kept getting error messages.
I also wonder why have heart rate monitor etc if it is not able to track it? Are we supposed to connect it with an iWatch or something? I don’t have any of that. Just curious why bother creating the feature if it is not doing anything.
I am still debating whether to continue subscription or not, I do like her workouts but not sure if the app features are working for me.Show lessL4SW
Developer Response
Hey there, thanks for your feedback! CGX should absolutely count your downloaded workout towards your Workout History, even if you're offline when you do that workout. You'll see your completed workouts in the Settings > Workout History area. And the heart rate monitor links up to Apple Health on your iPhone or iPad. For any issues with CGX, always feel free to reach out to the experts! 💌 support@cgxapp.com.Waiting for developers to address bugs before I subscribe again
The workouts are great, the app needs a LOT of work. Casting to your TV, which is essential, is buggy. I tried to search for particular workouts and the filters don’t work like they should. For example, I try to search for a full body workout that’s over 40 minutes and it gives me a long list of every possible workout, including upper lower, etc. And God forbid I pause the video while casting. It takes close to a full minute to stop glitching. Probably the most annoying thing is that the app throws up different random glitches from time to time. I can’t even remember all that I encountered during the two months I had a subscription.
It’s really a shame, because the quality of the content is excellent. But there is no way I would pay money for an app that has this many problems.Show lessLattaK
Developer Response
Hey Latta, we're sorry to hear you were disappointed with CGX. We're not aware of any issues with casting so we'd love it if you could get in touch so we can work through that with you: 💌 support@cgxapp.com. We'd be happy to walk through those other issues you're having, too.Good programs
This app has very good programs; I enjoy the workouts and the challenge. The app is okay but needs work. It is quirky and doesn’t always work properly. Example is when you click on a different workout to view the description and instead you are taken to the last workout you were viewing. Some of the problems are a bit of a hassle, but the overall program is good.
There are more issues with the app. And since nobody has responded to my first review about an issue originally I stated (as I am not surprised, being completely invisible), I will not provide any more examples. Nice knowing one can pay for something as long as one doesn’t complain.Show lessFiercestxo
Developer Response
Thanks so much for your really helpful feedback! We haven't heard of that issue happening before. Would you mind getting in touch so we can look into it? 💌 support@cgxapp.comGreat Workouts, Frustrating Subscription Issue
I’ve been enjoying Caroline’s workouts for a while now—they are absolutely top-notch! However, the app has a major flaw that’s really frustrating. Despite having an active subscription, every time I open the app, it keeps prompting me to select a subscription plan as if I haven’t already subscribed. Even when I try to restore my existing subscription, the problem remains. This issue has been ongoing and it’s starting to get on my nerves. It disrupts the experience and makes it difficult to fully enjoy the app. Please fix this issue as soon as possible, as it’s detracting from what is otherwise a great app!Show lessVilanovaFamily
Developer Response
Hey there! If you're being asked to resubscribe, that's because you've logged in to the wrong profile. Reach out to our Support team and they'll tell you which profile you should log in to: 💌 support@cgxapp.com.Good Program with tech glitches
The content and variety of nutritional information and exercises are unmatched, absolutely top notch. However there are times when I cannot access my account for no reason which is super frustrating if I want to workout. I receive an error notification “Amplify.AuthError error5.” I have no idea how to fix it. One time I had to cancel and reinstate the app for this reason.Show lessKgilliamcoomber
Developer Response
Hey there! Uh oh, that certainly shouldn't be happening for you. Reach out to our Support team and they'll get to the bottom of this for you: 💌 support@cgxapp.com.Great content but gitchy as all hell
The content and workouts etc are absolutely spot on! The user experience of the app less so - it glitches almost every time I use it, sometimes not opening at all, sometimes freezing on the loading screen, sometimes refusing to play the videos once you get that far, sometimes refusing to save notes, or deleting notes previously saved… basically frustrating, especially as I can’t rate the workouts themselves highly enough - amazing concept and execution by Caroline but needs a rebuild by the devs/Change of platform because the app experience creates full on hulk rage!Show lessLinzD11
Developer Response
Hey Linz, we want CGX to give you hulk strength, not hulk rage! We haven't heard any similar reports of the app glitching the way you describe so please reach out to us and we'll do our best to get to the bottom of this: 💌 support@cgxapp.com.Addicted
I’ve been following Caroline since lock down and the apps functionality allows me to revisit past workouts and see my progress. I’m in the best shape of my life thanks to Caroline. Im past 40 and still building muscle. Thank you Caroline.Norasdollhouse
Developer Response
Thank you so much for your incredible feedback! 😍
