Leave a Review CGX
Love the App
Excellent content and always timely. Love all that CG does. Been a loyal follower since the e early YouTube days.LNS Oz
Developer Response
Thank you so much for your lovely feedback! 😍Email not recognised
I signed up using iPhone then changed to pixel 8 and now cannot log in as email and password not recognised I had also paid my first month subscription and half way through a workout plan. Please fixwolfman5236
Developer Response
Hey there, it sounds like you could do with some one-on-one help from our Support team. Reach out to them and they'll make sure you're back on track in no time: 💌 support@cgxapp.com.Too many glitches
I downloaded this app to have a clear program to follow while abroad. When I am not on WiFi, this app just DOES NOT WORK. It’s so frustrating to waste time being logged out and having to log back in or get the program video to load. There’s needs to be a download option to view offline (like Netflix, download an episode, watch then delete). I also can’t follow the written version because the form library is inaccessible.
I am on a free trial, but without such options to use the app offline, I am not able to purchase a subscription.Show lessToolazytocomeupwithanickname
Developer Response
Hey again! We're updating our response to let you know that it is now possible to download workouts on the app! Just make sure to update to the latest version and you're good to go ⚡Super buggy
I signed up for my free trial to check out the new programs..well it’s useless because the app is so buggy. I can’t play a single video because my tv fills up with green pixels. I thought maybe the issue is with my phone or the tv but no, all other apps are fine and can be cast without issue. I tried to log in through my browser on my phone and it’s recognizing me as a different user so I try to sign up for a free trial again..doesn’t work. I click on “complete purchase” and nothing happens. Again, think it’s my phone or internet. Try on my laptop and experience the same exact thing. So I’m wasting my free trial because the app nor website work. I also feel for those paying money for the app because I don’t believe it’s quite there yet.Show lessKristi hoop
Developer Response
Hey Kristi, it sounds like you could use some help from our Support team. Reach out to them at support@cgxapp.com and they'll get to the bottom of this for you.Annoying bug / otherwise great
Love the app and the workouts - downside is very recent but I wanted to let the developers know that every time I go to do my workout I get an alert that asks me to subscribe. I am and have been subscribed since the app launched. The only way around this error is to go into my app subscriptions / cancel / re-Subscribe / enter back into the app / find the workout again / then open it / then re cancel my subscription lol. It's a huge waste of time especially when I just want to get into my routine. PLEASE fix this, it's ridiculously annoying. Thank you!!Show lesstiffqherzlt
Developer Response
Hey there! It sounds like you're logging in to CGX through the wrong profile, and it's not recognising your subscription. Please reach out to our team and they'll get to the bottom of this for you: 💌 support@cgxapp.com.Love the app
Really love this app, it’s got lots of workouts plus knowledge and recipes.
I do wish you could tick off the workouts you’d done though, I know you can view your workout history but I’d love it it whilst you’re browsing through workouts it showed which ones you’d done already.
Only thing I don’t like is that I can’t cast it from my phone to my smart tv or load the web version on my tv so I’m stuck watching it on a phone.Show lessusbshsjsosmddls hi
Developer Response
Hey there! Thanks so much for your excellent feedback. We love the idea of being able to check off the workouts you've done ✅ Sorry to hear you're having trouble casting to your TV – reach out to our team and they'll do their best to get to the bottom of it: support@cgxapp.com.Needs more
I am enjoying the beast mode program but I'm kind of disappointed that the app doesn't include all her YT workouts.
It's also kind of annoying that when you start a program it doesn't automatically take you to the next workout when you finish one. For example, I'm on beast mode day 7. When I go into the app to start my workout, I have to find the program, then scroll to down to whichever day I'm on. Maybe it's not big deal, but it is just really annoying to me.
A feature to add more rest time between lifts/ sets would also be great (Ladder app offers this) and maybe an add on of 10 min abs or HIT as an option when you finish your workout (a feature BODi offers) Adding in/ teaming up with my fitness pal or something similar for counting macros/ calories would also be a nice touch, but that's not a big deal really.
I love CG YT and just really wish the app had more to it.
Just some ideas to help take the app to the next level. CG is my absolute favorite trainer and I'd love to get more out of her app.Show lesstaken take 3
Developer Response
Hey there, thanks for sharing your feedback and ideas, we appreciate it! All the content on CGX is brand new and exclusive to CGX, so that's why Caroline's YouTube workouts aren't there. But we love the idea of adding them in one day! You'll also see your next workout in a program on the CGX website and we hope to bring that to the app soon. Have you had a chance to check out the other parts of CGX – meal ideas, knowledge articles, form library, etc.?Can’t even make an account
It keeps telling me “error: user with email is already being used”. I have a very unique email, so how is this possible? I tried signing up via Google, Apple, and with two separate emails. I even went through the process of changing my Google password to get signed up. This is an epic pain, because now I have to relog into multiple devices, apps, and websites with my new password. No dice. Tried just logging in, thinking I had accidentally created an account (despite downloading the app for the first time today), still nothing. I can’t user this app, hence the one-star review.Show lessKrgoltsas
Developer Response
Hey there, this is one for our Support Team rather than a review – they will be more than happy to help you with this! Reach out to them here: support@cgxapp.com 💌Awesome app! Caroline is unbelievable
Best training app for those looking for a real workout. Intense and a lot of variety. Caroline Girvan is extremely generous with advise, tricks and tips, interesting reads on various health subject! I love it!MarilyneVilleneuve
Developer Response
Marilyne, thank you so much for your incredible review! 😍Fantastic App
I love the amount of work and thought that went into this app - from the amazing workouts, nutritional info, exercise info, trends etc. everything is well researched and written. I just use my phone and don’t cast so I don’t have any issues getting anything to work.Jenn6903
Developer Response
Jenn, thank you so much for your wonderful feedback! 😍
