Opthy User Reviews

Opthy
Opthy
Luxottica Group SpA

Reviews Summary

Top reviews

Best app to measure IPD

I tested it several time with several people and always put the right measurements consistently and reliability. I tested also some other product but dosent work like this . Nice to have a coupon at the end of the process . I love innovation that solve consumer problem and are well designed .

Response from developer

Thank you for your feedback. We are delighted to hear you enjoyed using Opthy!

Wouldn’t work

Could not get a measurement after numerous attempts. Kept telling me “something went wrong”.

Response from developer

Hello, we’re sorry to hear you encountered an issue with Opthy. Please send an e-mail to help.opthy@essilorluxottica.com and we can help you there!

Would be fantastic if it worked

No matter what I do, it says I’m outside the range. I have an average face. Disappointing, but would have been a great tool had it worked!

Response from developer

Hello, we’re sorry to hear you encountered an issue with Opthy. Please send an e-mail to help.opthy@essilorluxottica.com so that we can look into it and help you better!

Doesn’t work

I waited and waited and waited and waited and waited and nothing happened after looking at the color wheel dot. Tried it several times. Waited an inordinate amount of time for a result each time and never got one.

Response from developer

Hello, we’re sorry to hear you encountered an issue during your measurement. Please send an e-mail to help.opthy@essilorluxottica.com and we can help you there.

Useless

It can’t scan my face because I have a beard. My beard doesn’t cover my eyes, why would it cause a problem?

Response from developer

Hello, we’re sorry to hear you encountered an issue with Opthy. Please send an e-mail to help.opthy@essilorluxottica.com and we can help you there!

really useful

perfect app to make sure i buy the right glasses

Response from developer

Thank you for your feedback. Glad you enjoy Opthy!

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