Good Food Guide User Reviews

Good Food Guide
Good Food Guide
Postgate 51 Limited

Top reviews

Want the App but it doesn’t want me

Downloaded and went through sign up or thought I did put in a password the app then decided to send me around in circles as it didn’t recognise my password asking me to enter password in a möbius loop, so frustrating

Good App, Paltry number of restaurants listed.

As a purchaser of the Good Food Guide book for 20 years it disappoints me to have to say this is a useless and completely inadequate over priced guide

The restaurant review they have are fine. The number of them is paltry and massively inadequate to be regarded as a usable guide.

Complete waste of money until they put a decent number of reviews on the App.

It is shocking how many establishments that should be in are missing from this Good Food app.

For example, I dined in Lancashire last week at So-Lo. It should be a dead cert to be included, but is not. Only 4 entries in the whole county. Even Moor Hall and Northcote Manor miss the app. Shockingly bad!

GF. You really need to raise your game!
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Response from developer

Hi, thanks for leaving a review and sorry that you're disappointed. Given that there has been such a long break since the last book was published, we've had to restart the review process from scratch. We are currently adding approximately 50 reviews every other week, and as these are added you will see coverage across the UK expand and establishments such as the ones you've mentioned included.

Excellent App; Constantly Being Improved

I subscribed to the App as soon as it was launched. The reviews are excellent and are constantly being updated and new restaurants added. There are still a lot of top restaurants for the reviewers to visit but approximately 50 are added every fortnight.

Since the launch I have eaten at a number of the restaurants including six in Norfolk last week. I can confirm that the reviews are very accurate and ensured that we had a top quality meal every night of our holiday.

The only improvement I could suggest would be that the search function could show the restaurants closest to a place name e.g. a search for Hunstanton returns no restaurants whereas a search for Norfolk or North Norfolk will show several close by.

The App is highly recommended and pays for itself very quickly. No one wants to have a disappointing meal particularly if it is for a special occasion!

With the App being constantly updated new restaurants can be highlighted to subscribers immediately rather than having to wait for the next printed version of the guide.
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Response from developer

Hi, thanks so much for taking the time to submit a review. We're so pleased to hear you enjoy using the new format of the guide and that you've already had many great meals out from it! Also our search function has now been updated.

Great guide for the food lover

Great guide, with a constant update of restaurants almost weekly!

Response from developer

Hi, thanks for taking the time to leave a review! We're glad to hear you like the new Good Food Guide.

Absolutely appalling coverage and value for money DO NOT BUY

ThIs is a shocking product for the money. The original GFG provided comprehensive coverage from big cities to rural idylls and off the beaten track gems. This online version is abysmal in its coverage. No Martin Wishart in Edinburgh. No L’Enclume in Cartmel. Not one single restaurant in the whole of the UK rated ‘World Class’. Don’t waste your money. Google is better.
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Response from developer

Hi, thanks for leaving a review and sorry that you're disappointed. Given that there has been such a long break since the last book was published, we've had to restart the review process from scratch. We are currently adding 50 more reviews every other week, and as these are added you will see coverage across the UK expand and 'world class' establishments be featured.

Seriously disappointing

Fully agree with all poor reviews. I naively assumed that this was the digital version of the book. It is not. It looks like it is starting from scratch… and doesn’t even include many of the classic high-end high-scoring venues in virtually all other food guides. Sorry but you have a long way to go (even at 50 reviews every other week) before you can justify this subscription charge.
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Response from developer

Hi, thanks for leaving a review and I'm sorry to hear you're disappointed. You are right that we are starting from scratch, as many of the reviews featured in the 2020 guide are now over three years old and therefore outdated. As you say we are adding more reviews every week and as these are added you will see more of the traditional guide favourites return.

Horrible

I made a huge mistake in buying it! Worthless can’t find any of the restaurants we are interested in in London. Do not buy! Dry expensive..I was an idiot

Not a patch on the book

For £30 this is, to put it mildly, overpriced. Many areas of the country have virtually no coverage (four restaurants in the whole of Cambridgeshire and one in Derbyshire?!) and if this is an "introductory offer" I dread to think what they're going to be charging next time! If things don't dramatically improve then I certainly won't be renewing my subscription.
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Response from developer

Hi, thanks for leaving your review and I'm sorry to hear you've found the new Good Food Guide overpriced. We're adding around 50 new reviews to the guide every other week and as a member of the Good Food Guide Club you also get access to local guides, exclusive news, offer and member perks. I hope that as more reviews and member perks become available you'll find the new guide excellent value for money.

Search function could be better

If You search e.g. East Sussex, you get listed restaurants in East Sussex plus every listed restaurant that includes the word “east”. Can you please restrict the search function to find only the combination of words specified.

It would also be useful to be able to call up new listings added after a specified date.
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Response from developer

Hi, thanks for leaving your review and for you comments regarding the search function of the app, they're very helpful! If you'd be happy to please could you contact us at enquiries@thegoodfoodguide.co.uk? As we'd love to ask you some more questions about how we could improve the app.

Early thoughts

Not able to switch between portrait and landscape on my ipad 4. Login appears in landscape and the keyboard perpendicular! How can you have released a version like that??
Update. Even worse now. Going round in circles with the log in, net result…unable to log in.

Response from developer

Hi, thanks for leaving your review and I'm sorry to hear of the issues you've had using the Good Food Guide app. With regards to the keyboard orientation issue, we were aware of this issue affecting a small amount of users and have now released an update fixing this. With regards to the issues you've had logging in, if you're still experiencing these please contact the team at enquiries@thegoodfoodguide.co.uk and they'll be able to help resolve this issue for you.

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