This app is child of Govt. corruption
The application process for clearance through this app is incomplete and problematic. It does not request essential documents, such as stamp papers or other necessary forms One Stop papers, during the initial application. However, applications are later rejected for not including these documents. The document scanning and uploading features frequently fail, and the helpline offers inadequate support. This app reflects broader issues in the IT sector and seems to open avenues for corruption, as the inefficiencies create unnecessary hurdles that may encourage government employees to seek bribes to expedite processes.
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Response from developer
Thank you for your feedback. We’re sorry to hear about the issues that you faced. We at Ami Probashi, are committed to transparency and efficiency in the migration process. Our service standard follows government requirement, policies and guidelines, we have zero tolerance about corruption and uphold the highest standard of professionalism. We will review any confusion regarding documents to ensure greater clarity. We acknowledge your concerns about the support system and are working to improve it. Please rest assured, we take any concerns about our service very seriously and address at the quickest span of time. We value your feedback please feel free to share your concern at support@amiprobashi.com
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