West Plains Bank and Trust Co User Reviews

West Plains Bank and Trust Co
West Plains Bank and Trust Co
West Plains Bank and Trust Company

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Leave a Review West Plains Bank and Trust Co
  • Mobile Deposit

    This is so convenient. I love it!
  • The BEST!

    This bank has gone above and beyond being “just a friendly bank”! Those that work there care for me as if I was related to them. I’ve never been made to feel my questions were stupid or my inability to comprehend technology was a problem. The Houston Branch and Willow Springs Branch have always helped and assisted in ways I did know were possible! They know what they are doing! They truly are there to help you! You will NOT be disappointed!!!
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  • New banking system

    I don’t like the new system. Scheduled bill payments come out a day early. The bill pay part of the system is harder to navigate. It was much easier to manage debit cards with Secure Lock. Once I turn certain aspects of my debit card off the bank has to do something to make them come back on.
    When I used my debit card on the old system the payments were subtracted immediately and Secure lock notified me immediately. On the new system the notification are a day late sometimes.
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  • It’s a bank

    The customer service is beyond anything I’ve witnessed so far in banking. Always wonderful and helpful. I gave 3 stars because I cannot transfer between my business and personal account and have to visit an atm and withdraw and deposit or write a check. Also not having Zelle is a huge disappointment. We use it extensively in our business and have to maintain a bank account elsewhere just to receive the deposits. Hopefully the bank works thru these issues and grows.
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  • So easy

    So quick
  • Added extras

    I just noticed that I can set up my own alerts for debit or check withdrawals. Love it!
  • Balance

    Need running balance
  • New and Improved

    Great update to the app
  • Love it!

    This app is better than the old one! Very user friendly.
  • Easy to navigate! Lots of features!

    Took me just a couple minutes to set up. Tons of new features and ways to customize the app and your accounts. Great app!!

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