Schedule issues
I haven’t had any issues with the connectivity and I can control the dehumidifier easily with no issues from my phone but you have to make sure your are not connecting to 5mhz or it dos t work. However the schedule function is poor with the start times reverting to off all the time even tho I keep setting them to on so the dehumidifier needs to be turned on manually which is annoying as one of the reasons I went for this model was to be able to schedule the on and off times.
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I dont understand the 1 star reviews?
Giving 5 stars due to the ease of use. Connected all three of my glass heater radiators to the wifi within a few minutes of switching them on. And can now control the heat settings on the fly! Even control the heaters on mobile data outside the house. Amazing app and amazing technology these are!
Great app and product with one major flaw!
Love both the glass panel heater I have and the app. I personally found it very easy to set up and love that I can set an automatic schedule for the heater to turn on and off.
However, it would seem that if my phone is set to ‘Do Not Disturb’ at a time when a scheduled action is supposed to take effect (i.e. the heater turning on or off) then that action doesn’t take effect! This resulted in my heater missing its turn off time in the morning and staying on all day without me realising.
Like I say. Great product. Great app. But this is a major flaw if you want to set your heater to come on and off automatically.
However, it would seem that if my phone is set to ‘Do Not Disturb’ at a time when a scheduled action is supposed to take effect (i.e. the heater turning on or off) then that action doesn’t take effect! This resulted in my heater missing its turn off time in the morning and staying on all day without me realising.
Like I say. Great product. Great app. But this is a major flaw if you want to set your heater to come on and off automatically.
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App is rubbish
App is absolutely terrible. The scheduling feature in the app doesn’t work. It’s not intuitive either. They have hire a few decent app and backend developers to fix the bugs and redesign this from scratch. Don’t buy if you are looking for app based usage.
Does not pair/connect:-/
This APP is the better of two similarly disastrously programmed aberrations. However the bottom line is that, it too, is inaffective at putting the SMART into the Princess SMART dehumidifier. After three days of trying I downloaded the Tuya APP and was almost immediately operational albeit with sense of a slight lack of privacy.
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Response from developer
Hi there, Sorry to hear that you are having issues with connecting your Smart Dehumidifier to the Princess Home app. Could you please write an E-mail to service@princess.info where you give us a brief explanation which dehumidifier you wanted to connect and what problems you came across? Then we will dive into this situation and look for a solution for you! We hope to hear from you soon!
Smart Dehumidifier
TOP TIP - ensure you are connecting to 2.4GHz band - easy guide to change on web.
I brought the Princess 20L Smart Dehum from Argos based on good reviews and also best dehumidifier award from Good Housekeeping.
I was really concerned when I saw poor some app reviews, but for me a very quick and simple process to connect helped by the quick set up guide.
Use the app to monitor humidity progress in office pod, switches off when desired level met.
High recommend this product!
I brought the Princess 20L Smart Dehum from Argos based on good reviews and also best dehumidifier award from Good Housekeeping.
I was really concerned when I saw poor some app reviews, but for me a very quick and simple process to connect helped by the quick set up guide.
Use the app to monitor humidity progress in office pod, switches off when desired level met.
High recommend this product!
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Heater works ok app is dog poo
Apple is absolutely ridiculous. It keeps forgetting the heater wiping it from your phone and you have to keep reloading it every time you want to use it which is absolutely ridiculous. This app is clearly generated by incompetents that do not have the capability to deal with the glitches.
Connectivity issues
This app is a nightmare to get everything connected although the app itself is ok-if you ever manage to get everything connected. I had to change wifi settings to get it to connect and even then it took multiple attempts.
All going well
Was somewhat surprised that the app was so easy to set up…but all went well and conne ted first time.
Works fine. No problems
These panel heaters are brilliant and very economical. The poor ratings seem to be people unable to connect to WiFi. Mine worked first time. Make sure your router is connecting using 2.4 ghz. The biggest issue would be inputting an incorrect password either on your WiFi or your Princess login password. It only takes one character mistake to fail to connect. Make sure your heater, router and mobile are in the same room when you connect first time. Works with Alex no problems as well. App response is instant and does everything you’d want with temperature, and timers.
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