Leave a Review Princess Home
App is rubbish
App is absolutely terrible. The scheduling feature in the app doesn’t work. It’s not intuitive either. They have hire a few decent app and backend developers to fix the bugs and redesign this from scratch. Don’t buy if you are looking for app based usage.Santabantapanta
Does not pair/connect:-/
This APP is the better of two similarly disastrously programmed aberrations. However the bottom line is that, it too, is inaffective at putting the SMART into the Princess SMART dehumidifier. After three days of trying I downloaded the Tuya APP and was almost immediately operational albeit with sense of a slight lack of privacy.Show lessdon't nag
Developer Response
Hi there, Sorry to hear that you are having issues with connecting your Smart Dehumidifier to the Princess Home app. Could you please write an E-mail to service@princess.info where you give us a brief explanation which dehumidifier you wanted to connect and what problems you came across? Then we will dive into this situation and look for a solution for you! We hope to hear from you soon!Smart Dehumidifier
TOP TIP - ensure you are connecting to 2.4GHz band - easy guide to change on web.
I brought the Princess 20L Smart Dehum from Argos based on good reviews and also best dehumidifier award from Good Housekeeping.
I was really concerned when I saw poor some app reviews, but for me a very quick and simple process to connect helped by the quick set up guide.
Use the app to monitor humidity progress in office pod, switches off when desired level met.
High recommend this product!Show lessstevieh82
Heater works ok app is dog poo
Apple is absolutely ridiculous. It keeps forgetting the heater wiping it from your phone and you have to keep reloading it every time you want to use it which is absolutely ridiculous. This app is clearly generated by incompetents that do not have the capability to deal with the glitches.Sax Poppelganger
Connectivity issues
This app is a nightmare to get everything connected although the app itself is ok-if you ever manage to get everything connected. I had to change wifi settings to get it to connect and even then it took multiple attempts.calum_scotland
All going well
Was somewhat surprised that the app was so easy to set up…but all went well and conne ted first time.Deej_H
Works fine. No problems
These panel heaters are brilliant and very economical. The poor ratings seem to be people unable to connect to WiFi. Mine worked first time. Make sure your router is connecting using 2.4 ghz. The biggest issue would be inputting an incorrect password either on your WiFi or your Princess login password. It only takes one character mistake to fail to connect. Make sure your heater, router and mobile are in the same room when you connect first time. Works with Alex no problems as well. App response is instant and does everything you’d want with temperature, and timers.Show lessgadgetgit
DO NOT BUY FOR THE PHONE CONNECTION!
Brought a Ceramic heater, it was great packaged well and good quality, worked as a heater should, however when I tried to connect it to my phone, wouldn’t connect at all! I tried 15 times using both my Wi-Fi password and account password, Wi-Fi password made me think it worked, but then came up as connection failed! Went into the check Wi-Fi connection and it said poor connection, then decided to go and stand next to my router and again, refused to tell me it was a good connection. At that point I gave up and decided to take the product back. So yes the product works however the Wi-Fi connection that we originally brought it for the feature is rubbish.Show lessElite Equestrian
Quick setup and reliable so far
No issues with connection. Make sure to use 2.4G connection and also worth having a mesh WiFi network for anything smart in your house.
Cannot see anyway to connect it with Siri Shortcuts as advertised.me.haydn
Fix the connectivity issues
Hey dev’s do you see all the one star reviews due to the connectivity issues? Spent 1 hour trying to get your so called “smart” heater to connect to the wireless before giving up. Maybe you should make that your number one priority?bwalledge
