Don’t waste your time and money
Honestly. This isn’t even close to being worth it.
There are very few restaurants, and they have such specifics for use it all basically goes to waste.
They have also changed the rules multiple times just since I downloaded the app three months ago. They change how credits work, when they can use, roll overs, extensions, etcetera.
Their customer service is TRASH. They don’t read any emails or messages but just use pre defined content and hot keys and auto responses.
I have literally asked them to read my emails and stop using the same pre defined content, to which they replied with the SAME pre defined content, except for they changed the timeframe of credits because in the week I had been trying to get help, they changed the rules again.
They refuse to escalate any issues and ignore any and all requests for management or anything.
Save your money. Don’t use this.
There are very few restaurants, and they have such specifics for use it all basically goes to waste.
They have also changed the rules multiple times just since I downloaded the app three months ago. They change how credits work, when they can use, roll overs, extensions, etcetera.
Their customer service is TRASH. They don’t read any emails or messages but just use pre defined content and hot keys and auto responses.
I have literally asked them to read my emails and stop using the same pre defined content, to which they replied with the SAME pre defined content, except for they changed the timeframe of credits because in the week I had been trying to get help, they changed the rules again.
They refuse to escalate any issues and ignore any and all requests for management or anything.
Save your money. Don’t use this.
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Response from developer
Hey Cate. As said in the customer support chat again and again, we read everything, responded to you, and did everything you said we didn't do in this message. Our support team escalated it to me, and I explained everything and cancelled your account and refunded you. We changed how things work right at the beginning of your membership, which I get is annoying but we ultimately think it's a better experience for the other thousands of members that have stayed with us through the transition.
