Great service
Jazmine Quintela has given excellent customer service from the beginning to now. She’s always professional and has a sweet disposition.
The bank’s online service is also so convenient and easy to use! Thank you so much!!Customer Service
End of day, I made a last minute banking request, I spoke with Maria who had great phone etiquette. She connected me to Jazmine Quintela who was in account services. I completed my part of online process and called in to confirm receipt of completed paperwork right before closing hours. Jazmine was helping another customer, so I left a message. I figured I wouldn’t hear back until Monday. Jazmine was so on her game that she even called me after hours to inform me that my newest account setup was complete for the weekend! Excellent customer service and follow up. Jazmine is a great asset to my hometown bank, Citizens Bank of Las Cruces! Thank you! 🙂Not user friendly
Not easy to create new checking and savings account. Recommend referencing capital one banking app for user interface.