Leave a Review Victrola Stream
Not worth the trouble
I had to change network settings and now I can’t even connect the turntable. When it does find the turntable, it won’t always let me configure the WiFi. When it does decide to let me choose the SSID, I put in the correct password and it goes back to the first screen with no turntable installed. It’s not possible to wire this to my router I need the WiFi to work.Show lessMegalug
Easy, I suppose. Reliable? not a chance.
It's absolutely true that even with lightning fast Wi-Fi and great signal the Victrola stream simply does not connect reliably about 2/3 of the time. I was willing to accept a buffering delay but more times than not I get no sound at all and find myself reaching for the phone. Open the app. Restart the turntable. Check the app. Check the connectivity. Check the signal strength. Try again. Then- finallly after either 15 seconds or 5 minutes the sounds of the turntable will finally come out of the default speaker. It's hard to get turntable-nostalgic if you have to fool with your phone for 5 minutes first.
I'm currently running a 50' cat6 through my basement and hoping a wired connection will up the experience to simply frustrating instead of practically unuseable. Please repair and update this app and the turntable firmware if it's even possible.Show lessI don't want to be a pirate
Constantly drops signal
When it works it works great but it will frequently lose its connection requiring a hard reset. Even when hardwire (which also defeats the purpose of this player) it’ll still drop the signal. Had the record player for 5 months now and keep hearing “we’re fixing it” but nothing. Soooo frustrating.Mmmmmatttg
Don’t waste your money
Plenty of other options on the market. We wasted our money on an Eastwood and wish we had waited a few days and got the one we initially wanted.melee79
Keeps losing signal
The record player with constantly lose its signal to Sonos and require you to do a full reset to reattach. I’ve tried everything, hardwire into my internet, full resets, etc and this still happens. Please fix this software glitch.Constantly drops
Will constantly drop from the Sonos network which means I have to hard reset player so it can find it again (happens multiple times a week). Given its major selling point was that it works with Sonos this seems like a huge miss. I hope they fix this with an update.Drops signal
When it plays it plays great. But 90% of the time it won’t connect to my speakers so I have to constantly repair to my Sonos. This bug needs to get fixed!Essential app
Just not great. But you do need it to stream. Disappointing UI/UX, with a very basic layout. Decent level of control overall. I’m still tweaking the settings to get the best set up. Please improve the UX!James J Bowie
Bad app, avoid Victrola for Sonos
App is very buggy, forgets presets, works poorly with grouped speakers, and the recent redesign completely trashed the sound quality. Spent hours troubleshooting only to find out “Loseless” is the only setting that still sounds halfway decent, and it is only recommend for ethernet connections.
Big regrets spending $700 on a Victrola compatible with Sonos when their app is still hot garbage.Show lessGeo876541230
App does not work! NEED TO FIX!
I’ve tried reaching out to customer service multiple times but this version of the app will not allow me to set my turntable back up! I had to change my network settings and ever since then I can’t pair the turntable. Horribly frustrating. It’s been weeks!!! Get this fixed!TJF TJF
