BaladiExpress User Reviews

baladi express

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Don’t use this app

Worst application with worst customer service Waiting for 2 hours and keep calling the customer service and I didn’t receive my order, they keep telling the driver on his way ( if he’s coming from Saudi Arabia it’ll not take that much time)

Mod97.Q

3 months ago

Worst app ever don’t bother install

Worst app probably in store laggy and never works properly

Mohammadk97

4 months ago

Baladi

Cant login nor to the web nor to the app

Yasirjsj

4 months ago

Abu Ali

I have just used BaladiExpress,and I feel soo good and grateful. Thank you.

Hassan dahab

4 months ago

Delivery Fee

Before it used to be free. Normally in other apps, when the order exceeds a specific amount, the delivery becomes free. But not in baladi express. There is a delivery fee always, no matter the bill amount.

Usama Abdul Aziz

7 months ago

I saved almost 30% on my groceries

I was sceptical about this app, but once I started using it realised it saves money and time. The app could be better in terms of user interface but overall it’s a wonderful must have app

somdivate

9 months ago

Response from developer

We're thrilled to hear that you've had a positive experience overall! 💫 Your feedback about the user interface is duly noted, and we're continuously working to improve it. Thank you for your support and for choosing Baladi Express! If you have any suggestions for how we can make the app even better, feel free to share them with us on social media @baladiexpress.

A

Too much late not good delivery

Aziizbink

10 months ago

Response from developer

We apologize for the delay and any inconvenience it caused. Timeliness is crucial for us, and we're working to ensure faster deliveries. If there's any specific issue or further feedback, please contact us via @baladiexpress on social media. We're here to help and improve your experience

Search bar

When i open the app and go to the search bar to search the app closes it self so u gotta figure that out

Muna Alsayed

10 months ago

Response from developer

Hello Muna! We're sorry for any trouble caused by the unexpected logouts from our app. Sometimes, this can occur if there are many apps active on your phone. However, should this issue persist even with no other applications running, please feel free to contact us at @BaladiExpress. We are committed to resolving this to make sure your food and grocery ordering process is smooth and hassle-free.

Discount card is not applied

I have a discount card that is { Testaahel } for a discount, but it has not been applied

Noora j almarri

10 months ago

Response from developer

We apologize for the confusion regarding the {Testaahel} discount card. Currently, we do not have an agreement in place to accept this discount. We're continuously working to expand our partnerships and hope to include more options in the future. Please stay connected with us at @BaladiExpress for updates on new discounts and partnerships. Your understanding and support are greatly appreciated

سيئ جداً

دائما يتأخرون في الطلب ، ليس عندهم مهنيه في التعامل مع المتعاملين وخدمة عملاء سيئة ولا يردون على الاتصال ولا يردون على مواقع التواصل وجاري مسح البرنامج

m82_qtr

10 months ago

Response from developer

عميلنا العزيز نعتذر عن أي ازعاج أو مشكلة قد واجهتكم على تطبيقنا، نسعى دائماً لتقديم أفضل خدمة ممكنة لعملائنا. يرجى تزويدنا بالمزيد من المعلومات حول المشكلة برسالة أو عبر التواصل معنا على الخاط الساخن المجاني 8006000 الخاص بخدمة العملاء، شكرًا لصبركم