BaladiExpress User Reviews

Top reviews

Terrible experience! Calling nobody is answering

What is this!

Response from developer

Dear Nino , we apologize for any issues you may have encountered with the application. We strive to provide our customers with the best shopping experience they deserve. Please email us via info@gmail.com or you can call our customer services free hotline at 8006000 for more details about your order!

Bad experience

No customer services , No one answer on the phone , Delay of delivery up to 3 hours and some times they forget our order , Many item’s showing on the App however there’s no in stock

Response from developer

We are sorry that you faced an issue. Please share your contact details and your order's number with us at info@baladiexpress.com so we can resolve the issue.

برنامج ممتاز

البرنامج جدا ممتاز واسعاره جدا معقوله فقط اتمنى ان يضيفون طرق دفع اخرى
مثلا ابل باي او البطاقه البنكيه بدلا من الدفع كاش

Response from developer

مرحباً ممتون لتعليقكم خدمة الدفع بالبطاقة البنكية مفعلة ويمكنكم استخدامها، إذا كانت لديكم مشكلة في ظهور خيارات الدفع يرجى منكم التواصل معنا على رقم خدمة العملاء عبر الرقم الساخن والمجاني 800 6000

تواريخ قريبه من الانتهاء وقديمه

في حال الطلب اون لاين يتم احضار كل شي بتاريخ قديم وقريب جدا من الانتهاء
مثال اللبن مصنوع قبل ٤ ايام وقريب الانتهاء والزبادي واللبن يعني جميع الاجبان وتم ابلاغهم اكثر من مره
المخبوزات اقل شي معموله قبل يومين او ثلاث وتم ابلاغهم

تم احضار سمك قديم وغير طازج ابدا وللعم التوصيل في عز الصيف والحر ومن غيررررررر ثلج او تبريد وايضا تم ابلاغهم

ارجوا الامانه في التوصيل وشكرا
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Response from developer

نعتذر جداً بو نايف على المشاكل التي واجهتكم أرجو منكم مشاركتنا رقم التواصل بكم ورقم الطلب على marketing@baladiexpress.com وابشر مالك إلا ما يرضيك

Great delivery discovery in Qatar

As with all things - I was quite skeptical of yet another delivery service but was pleasantly surprised.
I am traveling soon and needed to buy some meds for the trip.
I ordered at 6:30am and they were delivered within half an hour! Wait - what?? Impressive.
App seems to still be under development but I can’t wait what other services they end up adding.
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Response from developer

We are delighted to hear that you had a positive experience with our application. Thank you Exhenena for choosing Baladi Express!

Best app

Best online delivery app in the world, free delivery and fastest delivery

Response from developer

Hello Dinesh! Thank you for taking the time to write this feedback! We continuously do our best to provide the best shopping experience that our customers deserve! Thank you for choosing Baladi Express.

M

excellent app

Response from developer

Hello Lshdbd! Thank you for taking the time to write this feedback! We continuously do our best to provide the best shopping experience that our customers deserve! Thank you for choosing Baladi Express.

التطبيق 😅👎

حسيت ان جوالي جلكسي من التطبيق 😅👎

Response from developer

نعتذر عن أي ازعاج أو مشكلة قد واجهتكم على تطبيقنا، نسعى دائماً لتقديم أفضل خدمة ممكنة لعملائنا. يرجى تزويدنا بالمزيد من المعلومات حول المشكلة برسالة أو عبر التواصل معنا على الخاط الساخن المجاني 8006000 الخاص بخدمة العملاء. شكرًا لصبركم

Would not recommend!

My first experience using the app I received my order with a missing item which I called many times to inform them about with no response when I finally got through to them they were unfriendly and just brushed it off!! Item I paid for was not delivered and money was never refunded!! The second time I ordered I explained to the man on the phone that I had not received one of the items in my last order thinking he would offer to help or replace it and same thing!! Some items I received were completely different to what I ordered like the sage leaves which I instead received a small minced sage instead and two pieces of gum instead of a refund for the items that were not available!! What a joke! The worst customer service I have ever received! Would not recommend!
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Response from developer

Dear Customer, We apologize for the inconvenience you experienced while using our app. Please share the issues you faced while ordering with us on our WhatsApp no +97466250416 and we will do our best to resolve the issue

برنامج سيئ

برنامج سيئ وخدمة عملاء سيئة والتجربه خير برهان

Response from developer

عميلنا العزيز نعتذر عن أي ازعاج أو مشكلة قد واجهتكم على تطبيقنا، نسعى دائماً لتقديم أفضل خدمة ممكنة لعملائنا. يرجى تزويدنا بالمزيد من المعلومات حول المشكلة برسالة أو عبر التواصل معنا على الخاط الساخن المجاني 8006000 الخاص بخدمة العملاء، شكرًا لصبركم

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