I hope developer is read my review
Response from developer
Hello! Thank you for your feedback! We’re not entirely sure if we understood your message correctly, but it seems like you might be saying that you initially had issues with video compression and watermarks, but after running the video through our app, the problem was resolved. Is that correct? If, however, you’re referring to an issue within our app, please note that we do not add watermarks to videos. If you could send us the video that you’re having trouble with or provide more details (such as screenshots of the error), that would help us look into it further. Feel free to contact us via drumpads24help@gmail.com. We would be glad to help you. (We're very sorry for the issue, this is not an intentional behaviour. Please try opening the Store and clicking Restore, also check your subscriptions page: open the app - click Settings - Manage Subscriptions. If the subscription is displayed in Manage Subscriptions and after restarting the application and clicking the Restore button the premium features are still not available, then it looks like the application cannot get information about the subscription from Apple and you can cancel the subscription - here is the cancellation information: https://support.apple.com/en-us/118428.)
Do not upgrade to our premium
Response from developer
Hello! Thank you for your feedback! We're very sorry for the issue, this is not an intentional behaviour. Please try opening the Store and clicking Restore, also check your subscriptions page: open the app - click Settings - Manage Subscriptions. If the subscription is displayed in Manage Subscriptions and after restarting the application and clicking the Restore button the premium features are still not available, then it looks like the application cannot get information about the subscription from Apple and you can cancel the subscription - here is the cancellation information: https://support.apple.com/en-us/118428.
Doesn’t work
Response from developer
Thank you for your feedback. We are sorry that you are disappointed. Unfortunately, we haven't been able to reproduce this issue on our devices, and the app works fine for us, saving all edited videos without any problems or errors. So could you please contact us via the app or drumpads24help@gmail.com and send us a video of your problem if possible. Please include a screenshot with the error message from the app when saving. And tell us what device you have and what operating system version it has. Can you try saving videos in the app from a different device?
Perfect except
Response from developer
Hi! We apologise for any inconvenience. Please clarify what error message appears when you try to save something in the app? Can you please send us a screenshot of this to drumpads24help@gmail.com. We will investigate and help you.
Disappointing-When saving the new clip with enhanced audio out, the video level is much lower
Response from developer
Hello! Thank you for your honest feedback. Please send us the original and the resulting video at drumpads24help@gmail.com. If this is not possible, please send us information about the quality of the original and the resulting video (the video resolution, size, FPS, any other characteristics). In general, the exported video should use the same settings as the source video. Please specify whether this happens with any video or only with a particular one.
Awesome
Response from developer
Thank you very much for your feedback! Enjoy the app!
Poor
Was pretty good before this glitch
Response from developer
Hello! We'd like to inform you that we've just released an updated KLIN Audio version 2.0.1 which fixes the "slowing down video" problem. Please update and check the application. If you are still experiencing any problems, please let us know. (We are very sorry for this problem 🙏. Thank you for the information about the issue; we have identified the problem and will fix it in the next update. Meanwhile, you can try to edit the video and remove the slow motion using the standard Photos app by following these steps: 1. Launch the Photos app on your iPhone or iPad. 2. Browse through your library to find the video you want to edit. Tap on the video to open it. 3. Tap “Edit” in the top right corner of the screen. This will bring up the editing tools. The “Video” tab should be selected by default in the bottom of the screen. 4. In the editing interface, you will see a timeline at the bottom marked with a series of vertical lines that indicate the speed of different segments. The parts with more spaced-out vertical lines represent the sections of the video that are in slow motion. To remove the slow motion effect entirely, adjust the handles on either side of the slow-motion part of the timeline so that all vertical lines are evenly distributed across the timeline. This adjustment ensures that the entire video plays at a uniform speed. To remove the slow motion entirely, move the handles so they align with the start or end of the video, effectively covering no part of the video. 5. Once you are satisfied with your edits, tap “Done” to save the changes.)
Literally amazing!
I wish it wasn’t just videos that’s able to enhance. I have some audio recordings too that needs enhancing 😃
Response from developer
Hi! Thank you for your feedback! You said "I wish it wasn’t just videos that’s able to enhance", so what exactly would you like to see improved in the app? Please tell us :)
Not happy
Response from developer
Hello! We'd like to inform you that we've just released an updated KLIN Audio version 2.0.1 which fixes the "slowing down video" problem. Please update and check the application. If you are still experiencing any problems, please let us know. (We are terribly sorry for the issue that made you feel disappointed. Firstly, please update the app to the latest version 2.0.0. Slowing down video is not an intended behaviour. Thank you for the information about the issue; we have identified the problem and will fix it in the next update. Meanwhile, you can edit the video and remove the slow motion using the standard Photos app by following these steps: 1. Launch the Photos app on your iPhone or iPad. 2. Browse through your library to find the video you want to edit. Tap on the video to open it. 3. Tap “Edit” in the top right corner of the screen. This will bring up the editing tools. The “Video” tab should be selected by default in the bottom of the screen. 4. In the editing interface, you will see a timeline at the bottom marked with a series of vertical lines that indicate the speed of different segments. The parts with more spaced-out vertical lines represent the sections of the video that are in slow motion. To remove the slow motion effect entirely, adjust the handles on either side of the slow-motion part of the timeline so that all vertical lines are evenly distributed across the timeline. This adjustment ensures that the entire video plays at a uniform speed. To remove the slow motion entirely, move the handles so they align with the start or end of the video, effectively covering no part of the video. 5. Once you are satisfied with your edits, tap “Done” to save the changes.)
Worthless
Response from developer
Hello! We'd like to inform you that we've just released an updated KLIN Audio version 2.0.1 which fixes the "slowing down video" problem. Please update and check the application. If you are still experiencing any problems, please let us know. (Thank you again for the information about the issue; we have identified the problem and will fix it in the next update. Meanwhile, you can edit the video and remove the slow motion using the standard Photos app by following these steps: 1. Launch the Photos app on your iPhone or iPad. 2. Browse through your library to find the video you want to edit. Tap on the video to open it. 3. Tap “Edit” in the top right corner of the screen. This will bring up the editing tools. The “Video” tab should be selected by default in the bottom of the screen. 4. In the editing interface, you will see a timeline at the bottom marked with a series of vertical lines that indicate the speed of different segments. The parts with more spaced-out vertical lines represent the sections of the video that are in slow motion. To remove the slow motion effect entirely, adjust the handles on either side of the slow-motion part of the timeline so that all vertical lines are evenly distributed across the timeline. This adjustment ensures that the entire video plays at a uniform speed. To remove the slow motion entirely, move the handles so they align with the start or end of the video, effectively covering no part of the video. 5. Once you are satisfied with your edits, tap “Done” to save the changes.)
