Hope this app gets better to use
My plant has started applying ABB sensors to all of our equipment. When we first started the process we used the ABB app which worked great. Now that everything is switching over to OPTIFY I have noticed some problems. Not necessarily big but it would make it user friendly to fix. The OPTIFY app runs slow. There’s no options to change asset names if entered in wrong. There’s also no options to add asset pictures as in nameplate or where the sensor is located. I know the app is new and will take time to figure out everything that needs to be on it and how everything should work. If y’all need help just go look at the ABB app.
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Response from developer
Hi, thanks for sharing your experience with us, and we have passed your feedback on to our technical team. We’re working to continuously improve the application, so the newest version released recently should help resolve some of the issues. We would appreciate the opportunity to further assist, so please feel free to contact our support team directly at engineering@support.dodgeindustrial.com