Too many missed orders
The app concept is great, but there are too many issues. We’ve had several customers calling about orders placed over two hours ago that still hadn’t arrived, which can be a major setback during peak hours. The integration with the delivery platforms seems unstable, leading to frequent missed orders.
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iPhone App doesn’t have all options enabled
Very inconvenient to always go to web browser to see all options, iPhone app doesn’t have all options however android app has many options available
Latency and incorrect status
Shows all stores offline when they are online
Nul
Aucune aide après une semaine d appels! Rien ne fonctionne et n’a jamais fonctionné et aucune tablette reçu a fuir !
Awful!
Integrations are never correct, cancelling orders and losing me money and customers.
Very limited
Please add one of the most important metrics - NET SALES. Why can’t we view net sales???
Also it’s a mess separating locations. Individually selecting each locations stores to view them separated is not kosher.
Also it’s a mess separating locations. Individually selecting each locations stores to view them separated is not kosher.
Awesome
Greatest app
Very limited capabilities Needs work.
Pros
Pretty good for viewing a single location hourly and daily sales. Nice to see real time sales.
Cons
No camera view available in app.
Viewing locations separately is difficult. You have to uncheck every brand for a location you want to view, Not easy at all.
No option to view by net sales instead of gross.
No option to view individual orders.
No menu Managment in the app
No way to pause and unpause stores in the app.
No way to clear notifications.
Tapping on notifications doesn’t take you anywhere (if the notification says order canceled, you should be able to click on it and have it show you the exact order).
It used to say if any stores were paused or closed, that has vanished
Please keep improving the app! It could be so much better!
Pretty good for viewing a single location hourly and daily sales. Nice to see real time sales.
Cons
No camera view available in app.
Viewing locations separately is difficult. You have to uncheck every brand for a location you want to view, Not easy at all.
No option to view by net sales instead of gross.
No option to view individual orders.
No menu Managment in the app
No way to pause and unpause stores in the app.
No way to clear notifications.
Tapping on notifications doesn’t take you anywhere (if the notification says order canceled, you should be able to click on it and have it show you the exact order).
It used to say if any stores were paused or closed, that has vanished
Please keep improving the app! It could be so much better!
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Completely useless
It never works despite the new update
There is always issue signing in.
The app never accepts the user id and password. There is always an issue signing in doesn’t matter where from(web/app). There is an issue signing in from Google Chrome, as if that was not enough, now their own app isn’t working since last few months to sign in. Made me change password 2 times already and couldn’t sign in, same password works for web version(MS Explorer/Edge or Apple Safari).
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Response from developer
Hey there Chintan! So sorry to hear about this. Do you mind giving us a call at (704) 396-8837 so we can assist you? Thank you. Alex
