Live Reviews:
Presbyterian myPRES

Presbyterian myPRES

Medical

⭐️3.6 / 5
Rating
🙌16
Ratings
📼5 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
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All Versions of Presbyterian myPRES

2.4.0

July 3, 2024

Hotfix for Centennial Care to Turquoise Care rebranding

2.3.0

June 10, 2024

Communicate via our new online Message Center. It’s a secure service connecting you with health plan experts for quick responses to your questions on benefits, care coordination, billing, and more.
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2.2.0

June 3, 2024

• Connected mobile content to Content Management System • Content can be updated real time without requiring users to upgrade their app version • Added graceful fail feature for delayed or failed content loading • Improved mobile app user experience so it’s in further parity with the myPRES Web experience • Added functionality for in app alert, maintenance, and info banners • Fixed downloading/printing of claims detail summary • Multiple cosmetic bug fixes
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2.1.0

April 25, 2024

Layout Services other fixes

2.0.1

November 14, 2023

* Implemented single sign on (SSO) with associated apps and websites * Multiple technical refinements * Numerous enhancements and bug fixes to mobile user registration * Fixed downloading/printing of summary of benefits and claims summary documents * Refined Coverage History page data * Made Terms of Use available at login * Added app version language to multiple pages * Multiple cosmetic bug fixes
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1.1.0

May 26, 2023

* Added accessibility resources * Improved claims filters * Improved communications and language preferences features * Fixed a login error that appeared when a user logged in successfully after an unsuccessful attempt * Refined the registration page * Other small bugs and technical refinements
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1.0.10

May 3, 2023

Bug fixes on login and new user registration Bug fixes on claims page Bug fixes on Contact Us form
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1.0.9

April 17, 2023

Security Updates

1.0.8

March 31, 2023

Touch ID / Face ID has been fixed.

1.0.7

March 23, 2023

Improvements * Need to pay your bill for a Presbyterian Medical Group doctor’s visit? We’ve added a quick link on the “Pay My Bills” page. Bug fixes * We’ve fine-tuned the account registration process to reduce field errors. * We’ve gotten rid of a duplicate confirmation email. * We’ve made sure that dependent ID cards appear as expected. * You can now learn more about HIPAA rules for dependents. * You can now filter claims by date.
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Price History of Presbyterian myPRES

Description of Presbyterian myPRES

Manage your coverage and care on-the-go with the Presbyterian Health Plan mobile app. The myPRES app, is a secure personalized connection for patients and members to manage your health. With the myPRES APP you can: -Access care easily -Find a doctor when you need one -View and track health claims -Always have your health card ready with a digital version on your app -Communicate securely with health plan experts for quick answers to your questions on benefits, care coordination, billing, and more.

Presbyterian myPRES: FAQ

Does Presbyterian myPRES offer an iPad version?

Presbyterian myPRES is not iPad-compatible.
Presbyterian Healthcare Services launched the Presbyterian myPRES app.
The minimum required iOS version for the app to work is 17.2 or higher.
Users have given Presbyterian myPRES a so-so rating of 3.6 out of 5.
The Main Genre Of The Presbyterian Mypres App Is Medical.
2.4.0 is the newest version of Presbyterian myPRES.
The last update for Presbyterian myPRES was on July 6, 2024.
Presbyterian myPRES was first released on February 18, 2023.
The content advisory rating for Presbyterian myPRES is 17+.
Presbyterian myPRES is available in English.
Unfortunately, Presbyterian myPRES is not on Apple Arcade.
No, Presbyterian myPRES does not allow for in-app purchases.
No, you cannot use Presbyterian myPRES with Apple Vision Pro.

Screenshots of Presbyterian myPRES

iphone

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Reviews of Presbyterian myPRES

  • App doesn’t allow full view of page

    I can’t keep the scroll to the next page visible on the screen in claims. The bottom menu covers the arrow to click to the next screen. Frustrating.
  • Very nice app

    I have had a number of medical visits to my doctor and the Emergency Department lately, and it’s been nice to be able to easily keep track of the claims and my deductible status to make sure they are correct and give me an idea on what I may need pay.

    I don’t normally carry around my insurance card and on a couple of occasions I have needed to bring it up using the mobile app to show the pharmacist. It has been nice to be able to call up my kids insurance cards too.

    Nice to have one place to go to to get to my insurance and MyChart info. Looking forward to seeing what else will get added to make it easy to to manage my health. Would like to see more info about upcoming appointments and if I have any labs or messages from my doctor to review then I don’t have to open MyChart as well. Just a thought.

    Developer Response

    Thank you so much for your 5-star review! We're thrilled to hear that our app has made it easier for you to manage your medical claims and deductible status, especially during frequent visits. It's great to know that the convenience of accessing your and your children's insurance cards on the go has been beneficial. We appreciate your suggestion about integrating more information about upcoming appointments, labs, and messages, and we'll definitely consider this for future app updates. Your feedback helps us improve, and we're excited to continue making your health management as seamless as possible.
  • F this app! I’m so stressed

    I’ve called the tech help line twice. They read me my user ID and the password reset says it’s not a registered id (I know my password I’m just trying everything) I can’t get my epilepsy medication without this. I’m stuck in this awful position where if i don’t get these in the next couple days I’m going to have seizures. I either can’t drive to collage or run the risk of hurting myself or others.
    Tech support people are really nice and tried their best to help me. While being sympathetic to my situation.

    Developer Response

    Hello, we're very sorry you're having issues accessing myPRES, this sounds frustrating and stressful given the time sensitivity of your situation. It sounds like you might be wanting to access our other app, MyChart, instead though. On MyChart you can reach out to your provider to discuss meds and submit med refill requests. Regardless, we would love to get this issue sorted out for you, please reach out to us at DigitalSupport@phs.org so we can get some additional info.