Scottish Rugby Ticketing User Reviews

Top reviews

Pile of rubbish - no point downloading - data capture

I wouldn’t bother with this absolute pile of rubbish

It asks you for a whole host of demographic and sensitive (personal identifiable information) before you get to see how rubbish the App actually is:

+ Mobile number
+ Full name
+ Gender
+ DOB
+ Full postal address
+ Email address

Then it offers you poor experience from there in

It’s basically a web site within an App wrapper - and a very poorly implemented one

Everything links you out to web sites

The App navigation are web frames - probably iFrames - within an HTML wrapper - so they scroll off screen!

This is the poorest excuse for an App:

+ terrible experience
+ intrusive data capture
+ nothing of value within

Avoid; avoid; avoid

Just use the web site!
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Data harvesting!

Why do they ask for so much data?? I just want to watch some rugby and I have to submit a whole load of data, even though I don’t want any of their marketing. It’s not like I can even opt out.
Nasty, controlling SRU. Is it even within GDPR? No reason given for harvesting all my data like this. Seriously angry and I haven’t even watched Finn get a red card yet!!
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App barely works

I don’t see what was wrong with us printing out our own tickets

Was dubious to begin with…….

But I love it, it’s so simple and easy to use, tickets always turn up and providing no one leaves their phones at home by mistake there’s never a ticket left behind!

Technophobic user

As someone who has gone from the old printed to the plastic card and now this, I was quite worried I wouldn’t be able to use it easily. However now I’m familiar I can’t imaging the hassle of having to remember those other bits and pieces as I always have my phone. Due to distance not always able to attend with my son - it’s been our thing since he was little - and now I can transfer should he want to take a friend instead. Keep it simple and I’ll continue to be happy.
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Tickets never come through

The definition of useless.

Flawed

Easy enough to use. Handy enough in your pocket. Not well thought through though. Transfer your ticket to someone and you have no record of the transfer and no proof that the ticket is yours. You have no timeout or means to retrieve it.
No clear evidence either that the SRU can protect the ticket for you.
Any chance of an upgrade?
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Shambles

Tickets don’t appear in the App. Been a Season Pass holder for years and this needs to be scrapped because it’s a nightmare.

Joke

This is trying to force me to accept all the opt-in marketing options just to register on the app. The option to continue without opting to everything in is conveniently off the bottom of the screen, so whilst I can scroll down to that, it’s not clickable.

Works brilliant

Works fine everyone just loves a moan

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