Printerval User Reviews

Printerval
Printerval
MEGAADS SOFTWARE TECHNOLOGY AND ONLINE ADVERTISING JOINT STOCK COMPANY

Top reviews

Shipping

It took a month to get my shirts. I ordered on 10-12 and I’m still waiting for them. I need them by 11-15. This app is not user friendly either.

Shipping

I ordered from them on October 3rd, was told my package would be here by October 17th, it is now November 11th and no package. I spent a good amount of money for it plus their shipping price and nothing.

Delivery delays

The delivery timeframe its a lie. It can take up to a month to get your product.
Horrible. It’s expensive and a lie.

Vague and slow shipping

Placed and paid order more than two weeks ago. Regret it on so many levels - still haven’t received my order, was charged a weird fee for undisclosed purposes, and tracking is not helpful. Way too long to ship what is basically overpriced cardstock. Will *not* use this app or seller again.

Terrible customer service! Buyers please beware!

Terrible terrible customer service experience- have sent 3 emails and it’s been 3 days and no response! Buyer beware! Better to stay away! Updated- They have finally replied 5 days after my 3 emails to them only to tell me that I’m too late in making a change request. I sent the change request 5 MINUTES after placing order not 5 days . Your guidelines state changes can be made up to 4 hours. Please don’t expect them to make anything right 😓
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Dubes

This is my second order from Printerval. 1st order was complete and “in order”. Rolex mugs arrived in a package that prevented breakage. Mugs look great! Let’s see if this order is just as good.

Printerval

I contacted them about how I was unsatisfied with my order and they said they would reach back out in 12 hours. I waited a week and still no response. I tried emailing, texting, WhatsApp, calling and still NOTHING worked, I will not be using this app again. Terrible experience.

Response from developer

Dear customer, Thank you for your feedback and we understand your concern here. If you need support with your order, please contact us via support@printerval.com, we are always happy to help with your concerns. Please provide us with your order information including order ID, recipient's information, shipping address, and email used to place the order, to ensure we can give you quick assistance. Thanks. Printerval Team

DO NOT USE THIS APP

It won’t allow you to add anything to cart as a guest you HAVE to make an account to make a purchase. When you make an account through this app it doesn’t actually let you. I believe this is a password collecting scam where when you try to make an account every password you try is collected. don’t use this app……. I really hope i don’t have any accounts hacked.
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Response from developer

Thank you for your feedback. We apologize for any confusion you may have experienced. In regards to the issue you mentioned, our app require users to create an account to ensure a secure shopping experience. Regarding the difficulty you experienced when creating an account, we would be happy to assist you further. Please contact our support team at https://printerval.com/contact-us and we will work to resolve any issues you may have encountered. Thank you for taking the time to share your concerns.

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