Leave a Review Clearlight® Sauna Connect App
This app is terrible and Ckearlight should be embarrassed
TerribleBrian Beckcom
This app is terrible
After 2 hours of messing with the system per clearlught instruction (unplug unit, delete apps, switch frequency, forget WiFi etc..,) I was able to get online. Next day the spa was no longer available. I called clearlight again only to be told to do the 2 hour process all over again! Reluctantly I did but no luck getting it connected again. I have tried connecting everyday for a week, over 30 min a time with no luck. What a joke of an app and a huge reflection on the company that allows this garbage to represent them. If I could return the spa I would. It’s a huge misrepresentation on its functionality.
Ps… it’s 2023. I should be able to schedule my spa by time and date. Not have to use a reserve button to count down when it will turn on. And it only counts down by the hour so good luck getting it on when you actually need it.
I would pay another $1000 to have this work as well as any other modern device. $20 devices actually link up and have far superior utility than this $9,000 one does.Show lessWhat? Lame
Waste of time and money
I think the actual Wi-Fi adaptor in the sauna must be bad because this worked fine for months and then just stopped working randomly and none of the troubleshooting works. We will see if the company stands behind their product.Al Berg
Dated technology
App needs a major update. Will not work with IPhone 14 Pro.Hobo Steve 59
It works
Had no issues connecting my sauna to the app and like the flexibility in being able to preheat from anywhereemilycode
Perfect
I’m not sure why I allowed the negative reviews to influence my decision to wait on getting this sauna but the app has connected and worked 100% of the time all the time. It is amazing to have it on and running when I arrive homeJoFreeze
App won’t connect
Just got my sauna this week which I love. The app, however, is a different story! It won’t connect…… please fix asap as this is a reoccurring problem amongst your customers!Krisp985
This app doesn’t work.
I’ve tried using both the Clearlight and the Jacuzzi app for my sauna. Neither one picks up my sauna, even though my phone and iPad are connected to the sauna via Bluetooth. This app is terrible.H-To-The-IzzMo
When is Clearlight going to prioritize its customers?!
Good lord…I had hope that this “new and improved” app would be the saving grace of the atrocious and sad excuse of the original app. But unfortunately, I was dismally let down again. When on earth is Clearlight going to invest in a LEGITIMATE app developer and give us something half decent? This new app isn’t even remotely different or upgraded from the original. Please get rid of this landscape format and archaic functions and build something proper. You make plenty of revenue from your customers. Why not find a decent app developer and create something respectable and more importantly, easy to use and actually FUNCTIONAL? All that we sauna owners want is the ability to connect our devices to the sauna so that we can turn it on and off remotely. Is this too much to ask for? I’m seriously considering selling my sauna simply because I don’t receive this necessary and very simply resource from Clearlight. Shame on this company!Show less<33musiclover
Works as promised
Very straightforward instructions and was able to connect quite simply. Used to have a sauna with no ability to connect via remotewarreng2550
