Leave a Review Shifter by ShiftNOW
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Generally things are great. However, I recently had an issue where an employer canceled the job after I showed up. Since our contract says they must pay for four hours if they cancel within 24 hours, I agreed to stay until the other person showed up just in case something happened. I figured they might as well use me while they were paying me anyway. I immediately notified shiftNOW. Needless to say, the other person showed more than an hour late. I left when he showed. Then, I didn’t get paid for the four hours; I only got paid for two. ShiftNOW did not honor the contract that we as contractors have with ShiftNOW. It doesn’t matter what contract they have with the employer.Show lessACEIBOT
Developer Response
Hi there! Thank you for your review - we appreciate your hard work and dedication to serving the businesses on our platform. According to shiftNOW's policy, if a business sends a Shifter home early, the business can adjust the shift duration before payout to reflect the amount of time worked. If the payment you received does not match the number of hours you stayed at the shift, please note that you may dispute your payment within the mobile app within 72 hours of the shift's end time.Fav New App
YASS!! I love this app! Such a great way to make money on your own terms. The support line is so helpful!Shifter Queen
Developer Response
We're glad to hear you're enjoying shiftNOW!FANTASTIC
Helped me make friends AND find full time work after moving to CHS. Still use occasionally to make extra money on the side.Slayplayfraycray
Developer Response
We're so happy to hear this! Thanks for your hard work!Y’all doing too much why do I have to upload a video to get shifts
Y’all doing too much why do I have to upload a video to get shiftsTionna2002
Developer Response
Hi there! At shiftNOW, we want to make it easier and more efficient for businesses to find and hire high-quality workers. Our profile videos serve as a means for businesses to "meet" a Shifter before bringing them in for work and understand whether their skills or experience are a good fit. For Shifters, it's also a great way to differentiate yourself, show off your skillset, and share your experience in a brief 20-second video. Our Shifter Support Team is available to assist with your profile video whether you need tips on best practices or help uploading. Please feel free to contact us at support@shiftnow.com and a member of our team will be happy to help .Terrible tech setup.
The set up is very annoying because they don’t even tell you what areas they are located in. It makes you finish your profile in order to see any shifts at all. First of all you need to show shifts in order to show that companies are working with you and folks are not wasting time. Second in some form show where you reside at. Filling this out and finding out it’s not even in my area is annoying. This said only SC and TN cities. Either this company didn’t make sure only those areas have access, didn’t update, or they forgot how big the world is and folks won’t drive a days worth of hours for one shift. If your not in SC or TN waste of time and they won’t tell you that on there you have to fill it all out to see anything that’s a shift.Show lessPirateNinjjaa
Developer Response
Hi there. We're sorry to hear your frustration but we appreciate your feedback. In addition to listing our current markets throughout SC, GA, and TN in our app store, we've implemented some recent changes to highlight where shiftNOW is available. When providing your location within the shiftNOW app, you will be alerted of the current markets where shiftNOW operates. If you are outside of one of our current markets, you will be made aware that no shifts will be available in that area. We hope that we'll see you on the shiftNOW platform once we expand to your area! If you have any questions, please don't hesitate to contact us at support@shiftnow.com.Had to put something!!
Tried to make a profile but they are not in Texas! 😒Cecehouston
Developer Response
Although shiftNOW is not in your area yet, we hope to be in the future! We encourage you to stay up to date on our growth by following us on social media at @shiftnow.app. We hope to see you on our platform once we expand to your area!I Love this app service..
This is such an amazing app, for the capabilities of meeting new people, trying out different establishments, paid in 24/48hrs after the shift. Truly an awesome idea and app!! As a recommendation though it needs to change the close off for the employers to be capable of editing for the open shifts. Like the wedding banquet we did last night, if they only needed two or three people at first, but then ended up going to need 5, there only option is to cancel the whole shift, thus losing the 2-3 people already confirmed for it and risk them not reapplying and getting them back into the shift. Plus us shifters and the employer can’t message or talk to each other through here, so lacking communication capability incase of a change. Only have a running late quick response with 2 or 3 times me increments to choose and send for us, and just a cancel shift for the employer option.Show lessS. Melissa
Developer Response
We're so happy to hear that you're loving shiftNOW and we sincerely appreciate your feedback! Businesses on the shiftNOW platform can edit any shifts that start in more than 24 hours. If a shift begins in less than 24 hours, it cannot be edited; however, the business can post a new shift in the event they need more Shifters. When a new shift is posted, Shifters in the area will be notified and can apply. This also allows accepted Shifters to keep their shift and avoid having to reapply. Shifters who have been accepted to work a shift may contact the business they are working for through our in-app calling feature. In-app calling is available to Shifters up to two (2) hours before the shift's scheduled start time and up to one (1) hour after the shift's scheduled end time. Our team is hard at work to make in-app messaging available in the near future! We encourage you to follow us on social (@shiftnow.app) to stay up to date on all things shiftNOW! The shiftNOW TeamIT WILL NOT ACCEPT MY PROFILE VIDEO!!!
I have tried plenty of times to do a profile video in a light setting and dim setting, neutral colored shirts no patterns, smiling following the things it has told me to and it keeps rejecting my profile video tho I keep trying it has really taken a mental toll on me I have followed the profile video tips to a tea following my written and thought out script: Hi my name is name insert , I’m from place insert, I started working this year and my skill set includes janitorial services and mystery shopping, I have done plenty of shift and tempt gig jobs that include being employed by circle k and 7 eleven AND NOT WORKSShow lessLovelywork123
Developer Response
We're sorry to hear that you've had a frustrating experience. Our team will be happy to set up a call to guide you through the video requirements and upload process. Please use the link below to schedule a time that works best for you. https://meetings.hubspot.com/shea-mcardle/shifter-screening-calendar Our Support Team can also be reached via email at support@shiftnow.com in the event you have any future inquiries. We hope to see you on some shifts soon! The shiftNOW TeamBeware
Will demand a ton of personal data before you can even see if there’s anything in your area I saw literally 2 low paying jobs within 50 miles of a major cityShawn2400
Developer Response
We're sorry to hear that you were disappointed in your experience with the shiftNOW app. At shiftNOW, we pride ourselves on quality when it comes to our network of Shifters and the businesses we work with. The information requested when signing up for our app helps us maintain the caliber of excellence that we strive for. shiftNOW is growing and as we enter new markets, it can take some time for our shift board to fill up. We encourage you to review your shift notification settings to ensure you are being notified of new shifts that match your experience, desired hourly rate, and location. The shiftNOW TeamNever get approved
I have a lot of experience in hospitality and have applied for a 100 jobs and never get approved for shiftsjfegjk
Developer Response
We're sorry to hear this about your experience thus far. We encourage you to review our Shifter Success tips below to ensure your profile is set up for success. https://www.shiftnow.com/shifter-success Our Support Team is also available to assist and can be reached at support@shiftnow.com. The shiftNOW Team
