I love this game, it’s one of my favourites. The graphics are great and new puzzles are added fairly regularly. I also enjoy redoing previous puzzles and the daily game.
I had a small technical issue recently and have to say the technical support was fast and efficient..
If you like search games, this is one of the better ones.
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Great game but ads was so annoying.I gave up, uninstall the app and find another one.
Developer Response
Hi, we're sorry that the ads brought trouble to you. Now we have removed certain low-quality ad sources to reduce instances where users are unable to close ads or encounter issues while interacting with them. Additionally, we have been in contact with our advertising partners to inquire about any recent changes in their processes. If the issue happens again, could you please contact us at findout@fungame.studio? We will try our best to make the game right and better for you. Thanks again for your understanding and support! :-) - MelodyThe game is fun, But it's so annoying that every 10 seconds i have to watch an ad.
Developer Response
Hi, we're sorry if the ads feel excessive to you. We try to balance the number of ads with keeping the app free for everyone to enjoy. We have included an option to skip the ads after 5 seconds, so you can get back to playing as soon as possible. If you're interested in removing ads entirely, we do offer a one-time payment option. Moreover, now we have removed certain low-quality ad sources to reduce instances where users are unable to close ads or encounter issues while interacting with them. Additionally, we have been in contact with our advertising partners to inquire about any recent changes in their processes. Could you please try the game again, giving us another chance to provide a better experience? If you have any other suggestions or questions, please feel free to contact us at findout@fungame.studio. Thanks again for your understanding and support! - Melody
I downloaded your game about a week ago and I love it, but (there’s always a but isn’t it?) the ads are a bit much. I understand that you need the money the ads bring to you, but your going to wind up with a bit of money but you’ll no longer have anyone to play your game! I timed the seconds were between ads and it was a few seconds before a whole minute. That’s not being fair to your users. I’m sure there are a lot of people that will uninstall your game out of frustration. You just get into the game and are really concentrating when here comes another ad! I guess some people like the money but not care about your customers frustration at the constant ads. As much as I really like your game, I’m uninstalling. Sincerely An unhappy customer
Hello!
I have to apologize to the developers. I gave an unkind and undeserved review. This game is great to relax with. I originally complained about all the ads, but the developers do use the money to update the game to make it fun and relaxing.
I now give this game a five star because the game is worth playing even with the ads. I highly recommend this game and all the Guru games.
Thank you to the developers for their wonderful game, and again I do apologize for the first bad review I had given.
Happy gaming!
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Developer Response
Hi, thank you very much for your updated rating and review! We really appreciate your kind support. If you have any further questions or suggestions later, please feel free to reach us at findout@fungame.studio. We will try our best to make this game better for you and strive to deliver the best user experience around. Thanks again! :-) - MelodyI was loving the game after the first puzzle! Then the ads came (yes I know that’s how games get their money so we can play for free) but I timed it and starting on the second puzzle I was getting a ad every 50 seconds. I never pay to have ads removed just because one here and there after a game is fine but I strongly considered it because I liked the game. But to remove ads it’s $9.99 and I cannot justify paying that much for a game I’ve played less than an hour. Maybe the creators will see this and fix the game from having that many ads and so I can actually enjoy the game. Please know I truly do understand the purpose of having ads. I just don’t see having them every 50 seconds because the player can’t even enjoy the game because it’s mostly ads.
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Developer Response
Hi, so sorry for the inconvenience caused by the ads. Now we have taken steps to remove certain low-quality ad sources from our platform. This will help minimize instances where users encounter difficulties in closing ads or face issues while interacting with them. Our aim is to ensure a smoother and more enjoyable experience for our users. Also, we have been actively communicating with our advertising partners to inquire about any recent changes in their processes. We would like to kindly ask you to give our game another try, as we have made significant efforts to improve the user experience. Your feedback is invaluable to us, so please don't hesitate to reach out to us at findout@fungame.studio if you have any further suggestions or questions. Thanks for your understanding! - Melody
This game is fantastic, but the ads ruined the whole experience and I’ve now deleted the game after less than a week. Ads at the end of each level or something would be fine, but ads every 90 seconds is actually just infuriating.
Developer Response
Hi, so sorry for the inconvenience caused by the ads. We're striving to balance between ads and providing a free and enjoyable game experience. Some ads can be skipped after 5 seconds. Additionally, our team has taken steps to remove certain low-quality ad sources from our platform. This will help minimize instances where users encounter difficulties in closing ads or face issues while interacting with them. Our aim is to ensure a smoother and more enjoyable experience for our users. Also, we have been actively communicating with our advertising partners to inquire about any recent changes in their processes. We would like to kindly ask you to give our game another try, as we have made significant efforts to improve the user experience. Your feedback is invaluable to us, so please don't hesitate to reach out to us at findout@fungame.studio if you have any further suggestions or questions. Thanks again for your understanding! - Melody
Is a great game but your being way too greedy with the data stealing ads it’s a ad a minute. Whilst I understand that you need to re coup money it’s way to much. Not really worth it.
Developer Response
Hi, so sorry for the inconvenience caused by the ads. We're striving to balance between ads and providing a free and enjoyable game experience. Some ads can be skipped after 5 seconds. Also, if you're interested in removing ads, we offer an alternative one-time payment option. You can feel free to purchase it. Additionally, our team has taken steps to remove certain low-quality ad sources from our platform. This will help minimize instances where users encounter difficulties in closing ads or face issues while interacting with them. Our aim is to ensure a smoother and more enjoyable experience for our users. Also, we have been actively communicating with our advertising partners to inquire about any recent changes in their processes. We would like to kindly ask you to give our game another try, as we have made significant efforts to improve the user experience. Your feedback is invaluable to us, so please don't hesitate to reach out to us at findout@fungame.studio if you have any further suggestions or questions. Thanks again for your understanding! - Melody
Game has the potential to be fun but 10 minutes after downloading and playing it, I am deleting it. There are ads interrupting the game with no warning every 90 seconds. Not sure about anyone else but I don’t play games to watch adverts. Adverts are a punishment for playing the game, not a reward. I’d rather pay for a game and it be ad free. I’m out.
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Developer Response
Hi, so sorry for the inconvenience caused by the ads. We're striving to balance between ads and providing a free and enjoyable game experience. Some ads can be skipped after 5 seconds. Also, if you're interested in removing ads, we offer an alternative one-time payment option. You can feel free to purchase it. Additionally, our team has taken steps to remove certain low-quality ad sources from our platform. This will help minimize instances where users encounter difficulties in closing ads or face issues while interacting with them. Our aim is to ensure a smoother and more enjoyable experience for our users. Also, we have been actively communicating with our advertising partners to inquire about any recent changes in their processes. We would like to kindly ask you to give our game another try, as we have made significant efforts to improve the user experience. Your feedback is invaluable to us, so please don't hesitate to reach out to us at findout@fungame.studio if you have any further suggestions or questions. Thanks again for your understanding! - MelodyI love this little game but the update has ruined the free search option. The old search would flash green when you passed over the area where an object was, so you still had the fun of working out where it was. Now you get a circle that goes as soon as you find one object. It zooms into one specific spot instead of getting 30 to 40 secs which allowed you to get 3/4/5 objects in that time. Have to watch so many ads (like there isn’t enough already during gameplay) to get 30secs off the time you have to wait for the next free search. It’s made searching for the last ones you can’t find yourself a right tedious chore and personally just put the game down due to the gameplay ads and now this change so more ads. Previous score would be 4* now 2* :(
Edit to add. It’s not an inconvenience, it’s taken the fun out of searching the last few and you just watch multiple ads to award you with each of the last objects rather than the green flashing over an approx area and you still having to search which is the whole point of the game is it not.
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Developer Response
Hi, we are very sorry for the inconvenience caused. The new detector feature was implemented to enhance the experience of finding objects. You can deactivate it by exiting the game or starting a new round. Also, we have forwarded your feedback to our product team, and they will consider the possibility of having both the old and new detector options available simultaneously in future updates, giving players the freedom to choose their preferred method. Your satisfaction and experience are important to us, and we are committed to continuously improving our game. If you have any further suggestions or concerns, please feel free to reach us at findout@fungame.studio. Thanks for your support and understanding! - MelodyThe game itself was fun, but the ads were unbearable, you play for around 1 minute and then get an unskippable 45 second ad. I can deal with ads in a free game, but this was just way too much. You can pay to get ad free but I’m not paying £9.99 for a game I want to play for like 20 mins to pass some time. I gave up when I was looking for the last few items on a level because it’s just not enjoyable when you’re searching for 1 last item and keep getting interrupted by ads. Not worth it even for free
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Developer Response
Hi, so sorry for the inconvenience caused by the ads. We're striving to balance between ads and providing a free and enjoyable game experience. Some ads can be skipped after 5 seconds. Additionally, our team has taken steps to remove certain low-quality ad sources from our platform. This will help minimize instances where users encounter difficulties in closing ads or face issues while interacting with them. Our aim is to ensure a smoother and more enjoyable experience for our users. Also, we have been actively communicating with our advertising partners to inquire about any recent changes in their processes. We would like to kindly ask you to give our game another try, as we have made significant efforts to improve the user experience. Your feedback is invaluable to us, so please don't hesitate to reach out to us at findout@fungame.studio if you have any further suggestions or questions. Thanks again for your understanding! - Melody
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