Works like a charm!
The negative reviews for the app come from people not reading the setup emails. The app worked great to walk me through unpacking and setting up the machine and doing my first manicure. It was super helpful and the paint job turned out better than I expected, honestly.
App does not work for sign in
Like the other reviewers, I waited years for this to come and I can’t even use it yet! There is no way to create an account on app nor on their website which is odd. I found the activation email that another reviewer suggested to use, but for me it just gave an error message when I clicked the link. It seems like such a HUGE flaw that you can’t use device unless you have the app but the app doesn’t even work! So far am disappointed but hopefully customer service is responsive.
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Response from developer
Hi! At the moment, the Nimble app is only for customers who have received a device. If you have your device, we emailed you a personal link to set up your account on the same day that your Nimble was shipped out. Look for an email with the subject line “Nimble Beauty Account Activation” (check spam too!) and follow the instructions. If you’ve received your Nimble over a month ago, please email hello@nimblebeauty.com for a new account invite as they do expire.
Sign in instructions here
I was a Kickstarter backer and was sent an email on April 4th, 2024, called “Nimble Beauty Account Activation”. Within that email, there is a button you can click to create a password. Just be aware that they don’t give you password suggestions, so it might take a few tries before you create a password that works. But after you have your password, you can go back to the app, enter the email address that they sent the above mentioned email to and your new password, and you’re good to go.
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